cancel
Showing results for 
Search instead for 
Did you mean: 
Administrator
Views: 228

PC SUPPORT PORTAL:

 

1. Visit: https://support.lenovo.com

 

11.PNG

2. Input Serial Number in the search box, this will take you to your product page directly

22.PNG

 

3. Find Support Resources:

33.PNG

 

 

4. Reach Lenovo:

 

44.PNG

 

5. Submit a Service Request & Check Repair Status:

 

Before officially submit a Service Request, we will have some troubleshooting questions to help you self-diagnose and problem-solving;

 

Lenovo ID will be needed before you create a service request

 

55.PNG

* Lenovo will handle your submitted service request from here and guarantee a replacement for hardware failures covered by warranty. 

 

You can always check your Service Request Status by entering the Check Repair Status under Contact us

 

You will need to enter your case/order/serial/IMEI/email/phone number in order to check your request status. 

 

66.PNG

 

 

 

MOBILE SUPPORT PORTAL:

 

1. Scan the QR Code on the Product Label


Scan the QR code on the product label found on the product box with your smartphone/tablet.


You will be directed to your product’s information on the Lenovo support site.

Capture.PNG

 

 2. Find Your Product Information and Warranty Status


Click on the drop-down arrow next to Product Details, your product information, including MTM&SN, and Warranty status will be displayed.

 

2.PNG

 

 

3. Find Support Content:

 

Click on the drop-down arrow next to Product Details, your product information, including MTM&SN, and Warranty status will be displayed. 

 

3.PNG

 

Scroll down the Main page to Top Solutions, the top five solutions will be displayed or you can view all solutions by clicking view all.

 

4.PNG

 

4. Reach Lenovo:


Entering Contact Us, you can “Consult Our Forum” and “Submit a Service Request”

 

5.PNG

 

“Consult Our Forum” and “Submit a Service Request” also on the main page  

 

6.PNG

 

 

 

5. Submit a Service Request & Check Repair Status:

Before officially submit a Service Request, we will have some troubleshooting questions to help you self-diagnose and problem-solving;

 

Your Lenovo ID will be needed before you create a service request

 

7.PNG

* Lenovo will handle your submitted service request from here and guarantee a replacement for hardware failures covered by warranty. 

 

You can always check your Service Request Status by entering the Check Repair Status under Contact us

 

You will need to enter your case/order/serial/IMEI/email/phone number in order to check your request status. 

 

8.PNG

 

 

 

 

 

Was this information helpful?

Comments
Bablu5

My screen touch is not working at  the bottom line of phone thus not possible most of the job like can't give spaces,full stop etc. when writing I have to rotted my phone.Many apps like lenovo help not be rotated.Screenshot_20191008-101158.png

 

 

Look bottom line not work it is a screenshot of your digonostic

Labels
Contributors