12-05-2018 04:01 PM
Hi. I am the primary person on the smart display and have no issues making and receiving video calls to and from the display. I have my wife set up under linked accounts but she cannot say "video call home" like i can to call the display from my phone. She is set up on duo. Can only one person have that control?
12-06-2018 05:21 PM
I have this exact same issue. I can make and receive calls with my account, but my wife cannot receive calls on the Smart Display. This HAS to be a bug!
12-06-2018 07:02 PM - edited 12-06-2018 07:03 PM
Some glimmer of hope...
I removed my wife's Google account from Duo and added it back in. Now she can call the Smart Display, but still cannot receive calls from anyone on it. Before going this she couldn't call the Smart Display directly either, saying (phone number) is unavailable. At least now she can call it directly.
I'll keep trying...
12-08-2018 06:16 AM
So I woke up this morning, nearly 2 days have passed - and I didn't do anything else - and it started working for my wife as well. Odd, but maybe it took a couple days to work? Strange