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1 Posts

07-13-2020

QA

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  • Posts: 1
  • Registered: ‎07-13-2020
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Lenovo Watch App Registration Failed - im not receiving verification Email

2020-07-13, 6:43 AM
I am using Lenovo Watch App version 3.1.7 and I am unable to finish the registration of my account to use all features of the app. The verification code is not received in my email. I tried several email addresses, uncluding chinese one, and none works. Cleared app cache, reinstalled the app still no hope. I also tried to sign up via Lenovo Id and it fails on same step - trying to "bind" lenovo Id with email address by verification email which doesn't received. Is this issue known and acknowledged? Any estimate for fixing? NB: Really disappointed with this, being a technology company cant you guys fix this glitch even after getting this much of complaints from customers.
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16 Posts

02-10-2020

US

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  • Posts: 16
  • Registered: ‎02-10-2020
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  • Message 2 of 2

Lenovo Watch App Registration Failed - im not receiving verification Email

2020-07-28, 15:09 PM
Hello, Not sure if this helps, but please check, if there is a space character after your email adress in the registration. If so, it can be fixed by removing the space. Hope it helps.
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