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ricciom51
Paper Tape
Posts: 2
Registered: ‎01-02-2018
Location: MX
Views: 1,645
Message 11 of 18

Re: Lenovo HW01 connection problems WORKAROUND

I have athe connection problem but with my iphone 7
Dhanesh_Kumar
What's DOS?
Posts: 2
Registered: ‎02-02-2018
Location: IN
Views: 1,552
Message 12 of 18

Re: Lenovo HW01 connection problems WORKAROUND

i bought Lenovo Fitness band HW01 Plus with API today and I am unable to add it to the App on my 4G Phone. When i tried to Sync the data from the device to App(Lenovo Healthy), i am getting an error message as "connect fail,Please be close to the band". Did follow all the instructions such as
-Bluetooth Enabled
-GPS
-Band is close to the mobile
- restarted app and mobile and tried again above steps
- App is running in the background

Still getting the same error message with my Mobile
My Mobile: Intex Gloud 4G
Can somebody help or let me know if I need to return this product or do i need to do anything or go for another brand?

 

Moderator comment: Personal information removed to protect member's privacy.

Ankur1
Paper Tape
Posts: 1
Registered: ‎07-01-2015
Location: IN
Views: 1,492
Message 13 of 18

Re: Lenovo HW01 connection problems WORKAROUND

My smart band HW01 got swithched off for not charging. I switched it on after around 2 months but the band was not binding with the app through bluetooth.

I tried all the methods but it failed to connect with the mobile. Then I created a new account and tried to connect and it worked.

hab3000
Paper Tape
Posts: 2
Registered: ‎07-28-2017
Location: US
Views: 1,383
Message 14 of 18

Re: Lenovo HW01 connection problems WORKAROUND

Hi! Sorry about asking here. 

New it's 2:08 in my city, and my hw01  shows 2:41, and I can't change it. 

Also like before it was checking my heart rate, and it's not checking my sleep time, 

what's my options, maybe it's broken? I have Iphone SE.

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spilor
Paper Tape
Posts: 1
Registered: ‎03-08-2018
Location: IT
Views: 1,198
Message 15 of 18

Re: Lenovo HW01 connection problems WORKAROUND

my problem is that I can not register my e-mail ///solved everything, I used my friend's smartphone had android 7Smiley Happy

akrai1
What's DOS?
Posts: 1
Registered: ‎03-11-2018
Location: IN
Views: 1,150
Message 16 of 18

Re: Lenovo healthy app login problem

I had downloaded lenovo healthy app in mi note 4 , but when i am logging after regestration it showing invalid username and pwd . when i tried through facebook id it showing app in developing mode or need admin permission. due to this i am not able to use band. please provide  solution!

Pramo22
What's DOS?
Posts: 1
Registered: ‎03-22-2018
Location: IN
Views: 1,049
Message 17 of 18

Re: Lenovo HW01 connection problems WORKAROUND

Do you have a workaround for Moto e3 Power. The app just blinks and doesn't take me to the login page and just crashes continuously. 

Ark-iyos
Paper Tape
Posts: 7
Registered: ‎06-18-2018
Location: ES
Views: 490
Message 18 of 18

Re: Lenovo HW01 connection problems WORKAROUND

Oh My!

Latest app and GPS on. It worked

Why on earth do I need to turn the GPS On on a non-gps wearable!!!!!

Incredible bad app! Smiley Sad

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