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billouetaudrey
Paper Tape
Posts: 17
Registered: ‎06-11-2019
Location: FR
Views: 3,104
Message 1 of 69

Lenovo Watch Server Busy

Hi,

 

I can't sync my sleep and my hearth rate because app can't connect to server 

 

Any solution?

 

Lenovo Watch X

Mark240
Blue Screen Again
Posts: 23
Registered: ‎09-27-2018
Location: DE
Views: 2,961
Message 2 of 69

Re: Lenovo Watch Server Busy

The same problem since some days ..... @Lenovo: Please check.

Pytheas
Blue Screen Again
Posts: 15
Registered: ‎11-22-2018
Location: GR
Views: 2,926
Message 3 of 69

Re: Lenovo Watch Server Busy

I have the same issue with my Lenovo Watch 9 and thought it was my devenice's problem. In fact, I uninstalled and reinstalled the Watch app, and then I could not even login to the app using my credentials!

 

However, I wouldn't hold my breath for that; Lenovo staff failed to solve the terrible issue caused by the latest firmware update (0.4.0) and have yet to provide a stable, working one since last year...

Awful customer experience, pathetic customer support :-(

Highlighted
Rawon
Ctrl-Alt-Del
Posts: 14
Registered: ‎10-24-2016
Location: ES
Views: 2,858
Message 4 of 69

Re: Lenovo Watch Server Busy

same here with lenovo watch 9...

 

honestly i though that Lenovo was a good brand to trust in but, I think I will never buy anything else from they, got my Lenovo tablet A10-30L wich first fried his motherboard with an update, after repaired with new updates works very freeze and cannot find an older firmware nor they provide it so i can downgrade my tablet

 

and now the Watch 9 problems, first it stops because of battery when the watch say its full life (and battery id emptied after 6 months instead of 1 year like said on advertisements), now this servers issues and others we had, gg wp... 

Pytheas
Blue Screen Again
Posts: 15
Registered: ‎11-22-2018
Location: GR
Views: 2,746
Message 5 of 69

Re: Lenovo Watch Server Busy

The truth is that this issue cripples the functionality of the watch, as data about sleep and steps cannot be synced with the server, so I guess they will not be available afterwards. I keep track of my sleep patern and distance walked each day, so for me this is a major issue.

 

I am pretty sure that Lenovo will not bother fixing the server issue, as they haven't bothered fixing the issues with latest firmware 0.4.0, the issue with the weather info not working outside China, tha badly translated menu options of the app.

 

I am deeply disappointed by the total lack of support and will not prefer Lenovo products in the near future (I am already owner of both laptop and tablet by Lenovo, btw).

Kloosek
Fanfold Paper
Posts: 8
Registered: ‎07-21-2019
Location: PL
Views: 2,658
Message 6 of 69

Re: Lenovo Watch Server Busy

This is some kind of joke that to view data from my watch I have to connect to some server...
Yes, for a copy of the data, but not for a normal use of the watch.

Arie2
Fanfold Paper
Posts: 10
Registered: ‎10-22-2019
Location: NL
Views: 2,475
Message 7 of 69

Re: Lenovo Watch Server Busy

I have the same problem.

Asked the developer (ipowerful) twice, but no response.

Is this only a watch 9 issue?

billouetaudrey
Paper Tape
Posts: 17
Registered: ‎06-11-2019
Location: FR
Views: 2,466
Message 8 of 69

Re: Lenovo Watch Server Busy

I have the issue on Watch X Smiley Wink

fito21
Fanfold Paper
Posts: 10
Registered: ‎06-25-2018
Location: AR
Views: 2,305
Message 9 of 69

Re: Lenovo Watch Server Busy

I have the same issue with the watch x plus. The app only shows the steps of the day. Will there be another app in the future?. Lenovo life for example. I use ipowerful app. 

Andrey_HH
Fanfold Paper
Posts: 20
Registered: ‎01-06-2014
Location: DE
Views: 2,102
Message 10 of 69

Re: Lenovo Watch Server Busy

Hello, I suppose, upload is reauired to keep your data history and to create a kind of benchmarking / ranking.

 

Regards,

Andrey

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