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cterek
WWAN
Posts: 221
Registered: ‎04-20-2015
Location: CA
Views: 3,523
Message 1 of 4

CSP? Customer Support Plan

Can someone tell me please where I can find Lenovo branded CSP [Customer Support Plan] documents?

 

I have searched all over and there doesn't seem to be a business partner section where these types of documents would be expected to be found (before, IBM had them in PartnerWorld).

 

Any help with this (and where to search for such documents) would be appreciated.

 

TY!

Lenovo Employee reneq
Lenovo Employee
Posts: 6
Registered: ‎06-12-2015
Location: US
Views: 3,506
Message 2 of 4

Re: CSP? Customer Support Plan

Hi there! I'm checking internally for the location of the documents. I should have a response by tomorrow. Thanks.
Lenovo Employee reneq
Lenovo Employee
Posts: 6
Registered: ‎06-12-2015
Location: US
Views: 3,489
Message 3 of 4

Re: CSP? Customer Support Plan

I'm attaching the latest available version of the CSP. Our team is working on a permanent location for the document. Thanks.

cterek
WWAN
Posts: 221
Registered: ‎04-20-2015
Location: CA
Views: 3,482
Message 4 of 4

Re: CSP? Customer Support Plan

Thank you kindly!

 

This document is a good reason to follow up with the customer post-sale.

 

cheers

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