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Sarahwyld
What's DOS?
Posts: 2
Registered: ‎08-27-2018
Location: GB
Views: 1,115
Message 31 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Hi,

 

5C18C09431 isn't on the list for Jedi Challenges. Please advise. 

 

Thanks.

maddog09
Fanfold Paper
Posts: 1
Registered: ‎09-10-2018
Location: GB
Views: 1,093
Message 32 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

any luck so far, because i got it on sunday but i had the mirco usb part missing in the box, so i can not connect my i phone to the headset and that number for the parts 5C18C09431 does not work for me Smiley Sad 

 

 

Lrgcoffee
Paper Tape
Posts: 6
Registered: ‎08-10-2018
Location: US
Views: 1,083
Message 33 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

You can order the cable pack here:

https://lenovo.encompass.com/item/11527460/Lenovo/5C18C09431/

 

Its $20, and shows as out of stock until mid-October.

Surely someone can come up with 3rd party cable options. I'd gladly pay $10 for the usb micro to lightning cable alone.

fatyoda8
Paper Tape
Posts: 6
Registered: ‎10-11-2018
Location: AU
Views: 1,024
Message 34 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Hi there! 

I've had a simlar issue whereby my lightning to usb cable has been lost during the moving of house - i have two of the sets and now with multiplayer the kids are really wanting to battle!! 

Please help - i need to buy another cable!

Cheers, 
Luke

Lenovo Employee KikoSong
Lenovo Employee
Posts: 47
Registered: ‎07-02-2018
Location: CN
Views: 989
Message 35 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Hello all,

 

I apologise for the late reply.

 

You can purchase the cable at encompass: https://lenovo.encompass.com/item/11527460/Lenovo/5C18C09431/, we have informed the team about the out of stock situation, they will help to replenish asap.

QuentinMorgan
Fanfold Paper
Posts: 5
Registered: ‎04-26-2018
Location: US
Views: 980
Message 36 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

I have ordered a cable back in early September and still waiting what is the flipping hold up. I’ve had this issue since February and still not resolved 

fatyoda8
Paper Tape
Posts: 6
Registered: ‎10-11-2018
Location: AU
Views: 939
Message 37 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Being in Australia I am unable to pruchase this item die to it beinf under $200. 

This is crazy - surely there is another alternate to purchase these cables?

Administrator
Administrator
Posts: 6,878
Registered: ‎09-03-2014
Location: SK
Views: 921
Message 38 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Hello,

 

Please see post 25 in the other thread, you should be able to obtain or place an order for a cable through Australian support
https://forums.lenovo.com/t5/Star-Wars-Jedi-Challenges/BEWARE-Micro-USB-to-lightning-cable-is-cheapl...

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

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Jeffinus
Fanfold Paper
Posts: 4
Registered: ‎05-19-2018
Location: US
Views: 864
Message 39 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

The cables are still not available. I've been trying since December of last year. I now check back in every so often for laughs, as I've long since given up hope of there ever being a solution to this simple problem. Very disappointed with Lenovo & very sad that I flushed away $200 on one of their products.

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QuentinMorgan
Fanfold Paper
Posts: 5
Registered: ‎04-26-2018
Location: US
Views: 856
Message 40 of 66

Re: I Need A Replacement Lightning to Micro-USB cable for the Headset. Help.

Does anyone know how to get the iPhone lightning/micro-usb cable. Lenovo has yet to help me with this issue I’ve had since February 

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