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Newland
Blue Screen Again
Posts: 3
Registered: ‎04-14-2019
Location: US
Views: 426
Message 1 of 5

Need a replacement lightning to Micro-USB cable for iPhone 8. Help!

All I need is a new cable to connect my iPhone 8 to the headset. I’ve called and called tech support and chatted with a support person online, and I still can’t get an answer. How can I order one?

Lenovo Employee KikoSong
Lenovo Employee
Posts: 47
Registered: ‎07-02-2018
Location: CN
Views: 353
Message 2 of 5

Re: Need a replacement lightning to Micro-USB cable for iPhone 8. Help!

Hello,

You can purchase the cable at encompass: https://lenovo.encompass.com/item/11527460/Lenovo/5C18C09431/, we have informed the team about the out of stock situation, they will help to replenish asap.

Newland
Blue Screen Again
Posts: 3
Registered: ‎04-14-2019
Location: US
Views: 337
Message 3 of 5

Re: Need a replacement lightning to Micro-USB cable for iPhone 8. Help!

It didn’t work. This is what it said when I clicked on the link. 

Thomas1973
What's DOS?
Posts: 1
Registered: ‎04-22-2019
Location: US
Views: 283
Message 4 of 5

Re: Need a replacement lightning to Micro-USB cable for iPhone 8. Help!

I also need one but for the iPhone X.  The website linked says the product is no longer avaliable, is there another source or do they plan to get it back in at some point.  Will be extreamly upset if I got this and its already a useless item within a day.

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Newland
Blue Screen Again
Posts: 3
Registered: ‎04-14-2019
Location: US
Views: 111
Message 5 of 5

Re: Need a replacement lightning to Micro-USB cable for iPhone 8. Help!

It said that when I clicked on it, too! 

One would think replacement parts would be easy to find for this. Is the customer service at Lenovo always this bad?

I have the game and the optional Kylo Ren lightsaber, so that’s $300 down the drain because I can’t get that tiny part. 

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