05-08-2018 09:45 PM
So, I recieved this in Dec. 2017. Jedi Challanges worked perfectly, and was super pleased with it. Then my phone couldn't connect to the headset, so after troubleshooting it with online support, they decided I needed a new headset. After I got the new headset, I tried it again. It worked the 1st time for about 2 minutes before it popped up a messaged saying "Incompatible app: This Cardboard application is not compatible with Daydream headsets. You can switch to Cardboard-compatible headset in VR settings" I have tried everything in the VR settings, but nothing seemed to work. The light on the headset which lets me know if it is connected doesn't even turn on anymore. Has anyone experienced this issue? I have just a Google Pixel.
05-23-2018 09:26 PM
06-27-2018 01:12 PM
Has there been any update on this issue I have the Pixel xl and have used this quite a few times, today my daughter wanted to use it and I kept getting this error now. Just curious if we figured out what was causing it now?
Thanks in advance
06-27-2018 01:20 PM
07-07-2018 11:54 PM
I would suggest that you clear the cache of the Jedi Challenges app. Also, I would suggest uninstalling "Cardboard" if it has its own app. Those, and/or, if you are willing, to uninstall the app and re-install it...
Good luck to you...hope this helps....
08-01-2018 01:24 AM
12-05-2018 09:45 AM
If you disable Google VR services in your apps it should take care of the problem for you. Not sure how long this has been going on or if someone already resolved the issue for you but hopefully this is helpful to you or someone in the future.