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13 Posts

11-29-2017

Argentina

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  • Posts: 13
  • Registered: ‎11-29-2017
  • Location: Argentina
  • Views: 97
  • Message 1 of 2

3650 M4 - Failed HDD 81Y9651 . No suitable replacement in our region.

2020-09-17, 13:46 PM

Hi,

 

We have a System x3650 M4 server with 81Y9651 HDDs. In January, we had to replace one of them because it failed. The only solution we were given in our region is to buy a refurbished drive from a Lenovo official service. We did that, even if the new unit only had 6 months of warranty. Now, we are getting errors on that drive, and the answer from the service was that it was "out of warranty". This is unacceptable. We need to replace that drive with a new one. Something reliable. What are our options? We are from Argentina.

 

If there isn't a solution from Lenovo, is it even possible to buy some kind of general use SAS drive, and swap the drive from the carrier, or something like that?

 

Regards

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91 Posts

09-18-2015

China

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  • Posts: 91
  • Registered: ‎09-18-2015
  • Location: China
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  • Message 2 of 2

3650 M4 - Failed HDD 81Y9651 . No suitable replacement in our region.

2020-09-21, 8:13 AM
Hi, System x3650 M4 is much old now. Not sure if part still could be ordered from warehouse. Was your System x3650 M4 in warranty or out of warranty? After checking, I noticed there is another FRU 81Y9663 for this machine. It should could be used to replace 81Y9651 HDD if 81Y9651 HDD is not available. Here is the BOM description: 81Y9663: 900GB 10K SFF SAS G2HS SED HDD FRU or Hard disk drive, 2.5-inch hot-swap, 900 GB, 10 K SED 81Y9651: 900GB HD FRU or Hard disk drive, 2.5-inch hot-swap, 900 GB, 10 K Link: https://systemx.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.sysx.7915.doc%2Fc_product_page.html https://datacentersupport.lenovo.com/us/en/products/servers/system-x/system-x3650-m4/7915/parts/display/compatible Hope it helps you. Karl
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