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13 Posts

08-21-2020

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  • Message 1 of 9

BoMC 12.01 does not show targeted system

2021-02-18, 20:46 PM

Trying to update x3650 M4 7915 to the latest firmware. Download BoMC 12.01 (lnvgy_utl_lxce_bomc01f-12.0.1_windows_i386) runnig from window 10 in administrator mode. Unlike earlier version (11.5.0), there is no target system selection available at the target selection page. Anything I missed ?

 

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13 Posts

08-21-2020

United States of America

14 Signins

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  • Posts: 13
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Re:BoMC 12.01 does not show targeted system

2021-02-21, 3:53 AM

I downloaded the file from the link and do a binary compare, it is the same one I had. Tried to execute it anyway, with the same result.  With 2 PC on my side behave the same, but all the response here show it works. So, I decide to tried it on 3rd window 10 PC, and it worked. 

 

I can see there is an unknown issue on the other two window PCs I have, from the response here, those were the rare cases. So, the easy way to get around it, is to use another PC. 

 

Thanks everyone for your input.

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82 Posts

04-23-2015

Japan

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Re:BoMC 12.01 does not show targeted system

2021-02-19, 0:09 AM

Hello keouchao,

 

I downloaded the file from your link and executed, but it worked correctly as follows. I am curious your screenshot shows "v1.00.00" and do not know the cause, so would recommend to download the file again and try it. Thank you,

 

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618 Posts

07-17-2018

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Re:BoMC 12.01 does not show targeted system

2021-02-19, 16:55 PM

Hello keouchao,

 

I used the same link and everything showed up fine. Like yoshiros said I am showing v12.0.1 -01f at the top which is different then what is showing on your screenshot. Were you able to find a different file that showed the correct version number?

 

Please try downloading again from this website:

 

https://support.lenovo.com/us/en/solutions/ht115048-lenovo-xclarity-essentials-bootable-media-creator

 

If you have any questions or concerns please don't hesitate to ask. If everything is working as expected please let us know what the fix was and consider marking one of these post as the solution.

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13 Posts

08-21-2020

United States of America

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Re:BoMC 12.01 does not show targeted system

2021-02-19, 19:48 PM

Thanks for the reply, I tried to download it via your link multiple times, with the same results. I tried on another window 10 PC with all the latest window update, has the same result.

 

 

I did notice, there was a popup message "cant get version file..." when I started the program. Is there any other setup needed for this to work, which can resolve this 'undefined file version.inc".

Thanks

 

 

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618 Posts

07-17-2018

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  • Message 5 of 9

Re:BoMC 12.01 does not show targeted system

2021-02-19, 21:28 PM

All I am doing is double clicking on the executable and it pulls up a command prompt then displays the BOMC interface. This is being done without running it as administrator. I tried both and got same results.

 

Can you please share what is in the log file after opening BOMC:

 

https://sysmgt.lenovofiles.com/help/topic/bomc_lenovo/bomc_r_log_file.html?cp=5_1_6_2

 

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13 Posts

08-21-2020

United States of America

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  • Message 6 of 9

Re:BoMC 12.01 does not show targeted system

2021-02-20, 0:03 AM

I did as you describe, double click the .exe file, command window pop up, BoMC window came up, then .... exit; check the  %SystemDrive%\Lenovo_Support\ directory, no log files; I did couple time, all the same.  I did screen capture to show what I did, but, I am not able to attach it; just show the directory supposed to have log file.

 

 

 

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46 Posts

09-11-2015

China

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  • Message 7 of 9

Re:BoMC 12.01 does not show targeted system

2021-02-20, 7:02 AM

Hi sir,

I tried to download the file you pasted, and found it workd fine. And the version of BoMC shows V12.0.1-01f, not V1.00.00 as you captured.

I am thinking if you can create one new folder, then you download the file from the link I pasted, then try again

 

https://download.lenovo.com/servers/mig/2020/11/09/42849/lnvgy_utl_lxce_bomc01f-12.0.1_windows_i386.exe

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13 Posts

08-21-2020

United States of America

14 Signins

133 Page Views

  • Posts: 13
  • Registered: ‎08-21-2020
  • Location: United States of America
  • Views: 133
  • Message 8 of 9

Re:BoMC 12.01 does not show targeted system

2021-02-21, 3:53 AM

I downloaded the file from the link and do a binary compare, it is the same one I had. Tried to execute it anyway, with the same result.  With 2 PC on my side behave the same, but all the response here show it works. So, I decide to tried it on 3rd window 10 PC, and it worked. 

 

I can see there is an unknown issue on the other two window PCs I have, from the response here, those were the rare cases. So, the easy way to get around it, is to use another PC. 

 

Thanks everyone for your input.

0 person found this solution to be helpful.

This helped me too

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618 Posts

07-17-2018

United States of America

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  • Posts: 618
  • Registered: ‎07-17-2018
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  • Message 9 of 9

Re:BoMC 12.01 does not show targeted system

2021-03-02, 15:05 PM

Hello keouchao,

 

Thanks for getting back to us with your resolution! Interesting it wasnt working on those two PCs but glad you found a PC that did work.

 

I am going to mark your post as the solution to this thread just incase someone else run into the same issue.

 

Feel free to start a new thread if you have any other issues.

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