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11 Posts

02-25-2020

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BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-02-27, 19:54 PM
Hi IBM/Lenovo Stuff! After BoMC download most of updates, they stop with follow error: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team for investigating this issue.boost::filesystem::directory_iterator::construct: .......: \”D::/System Volume Information\”. Also please see attached screenshot image My server configuration: BoMC 11.7.0 - latest downloaded from Lenovo web Win 10 Pro, 1909, build 18363.592 Intel E5620 2.4GHz, 12Gb RAM, 140Gb HDD
1DEF79EF-4779-485B-BE13-124F81BB973A.jpeg
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11 Posts

02-25-2020

United States of America

6 Signins

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  • Posts: 11
  • Registered: ‎02-25-2020
  • Location: United States of America
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  • Message 2 of 7

Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-02-27, 19:58 PM
On the next screenshots “Details...” explain from BoMC messages on screen.
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11 Posts

02-25-2020

United States of America

6 Signins

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  • Posts: 11
  • Registered: ‎02-25-2020
  • Location: United States of America
  • Views: 20
  • Message 3 of 7

Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-02-27, 19:59 PM
next screenshots “Details...” explain from BoMC messages on screen.
3EBBAABB-A8F0-4FBF-9397-1807644F64D4.jpeg 2E6F0169-0288-4B03-AC64-33383982760E.jpeg
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11 Posts

02-25-2020

United States of America

6 Signins

20 Page Views

  • Posts: 11
  • Registered: ‎02-25-2020
  • Location: United States of America
  • Views: 20
  • Message 4 of 7

Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-02-27, 22:45 PM
And when try to re-download packs for all system that we need, sometime (unpredictable) new errors appear in random order: (see the picture). I am very sad about the last version of official support utility of such big and re**bleep**ble company as IBM was in past, now being Lenovo and have horrible technical issues like this.
8D2C20B5-F3F1-4EFB-90A5-55BA1215FD73.jpeg 185FBAA5-F122-4929-9B3E-D0931AB2B33B.jpeg
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11 Posts

02-25-2020

United States of America

6 Signins

20 Page Views

  • Posts: 11
  • Registered: ‎02-25-2020
  • Location: United States of America
  • Views: 20
  • Message 5 of 7

Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-03-04, 13:13 PM

Any answer from BIG corporation?

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721 Posts

09-04-2018

United States of America

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Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-03-05, 8:34 AM

Hi Sergei_Shablovsky,

 

My apologies for the delayed response.

Please download the BoMC v11.5.0 and give it a shot. 

Most of the selected machine types as your screenshot are able to be acquired and created a bootable media successfully besides of machine type 7949 when running BoMC v11.5.0. 

 

I tested it and found that there were some missing packages when using BoMC v11.7.0 & v11.8.0 to create a bootable media as your test result. We will escalate this issue to the development team. Please download the previous one v11.5.0 and test again. 

 

Please noted when creating a Lenovo ServerGuide Setup and Installation CD using the Microsoft Windows OS, the path to the specified workingdir must be less than 76 characters and ensure selecting run the tool in administrator while using.

 

 

 

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721 Posts

09-04-2018

United States of America

973 Signins

19994 Page Views

  • Posts: 721
  • Registered: ‎09-04-2018
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  • Views: 19994
  • Message 7 of 7

Re:BoMC: Errors occurs while downloading! Media creation error: Internal or uncovered error, please provide log to BOMC team ....

2020-03-06, 2:41 AM

Hi Sergei_Shablovsky,

I tested it again using BoMC v11.8.0 this morning, all the packages of all the machine types as your selection are able to be downloaded and created a bootable media successfully.

Please download the latest version v11.8.0 and give it a shot. 

 

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