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3 Posts

12-29-2016

United States of America

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IBM X3850 X5 wont boot

2016-12-29, 12:13 PM

Hello,

 

yesterday my server (IBM X3850 X5 7145) stop booting.
I can login to IMM, but get this error - 0x800706082201ffff,  Sensor "DC Pwr On Block" has transitioned to non-recoverable.
On LED the Checkpoint display repeatedly blinks F:A then 6:7.
No any LEDs on boards/memory cards/ are lits.

 

Could anyone suggest me a idea?

 

Thank you in advanced! 

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167 Posts

04-22-2015

Japan

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  • Message 2 of 11

Re: IBM X3850 X5 wont boot

2017-01-04, 2:45 AM

Hi,

I suspect your system need a part replacement.

Please contact your local Lenovo Support for assitance.

When doing so, inform them about this tip article which may help identify what part.

RETAIN TIP: H21522
Improved handling of IBM System x3850 X5 critical power faults
https://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5093549

 

Also, I advise to please keep the current failure state as it is, so to help support personnel diagnose.

regards,

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3 Posts

12-29-2016

United States of America

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Re: IBM X3850 X5 wont boot

2017-01-04, 19:20 PM

Hi,

 

I spent a certain time to analyze system errors.

I read flashover AFTER > FPGA 4.01 > G0UD88BUS> is added -> "added Prevents system from being powered on after unrecoverable critical power events occur."

I downgrade FPGA to 4.01, and system now is fully working.

Before this I've got "board replacment" hmmmmm...

 

 

 

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1 Posts

02-21-2017

Venezuela (Bolivarian Republic of)

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  • Message 4 of 11

Re: IBM X3850 X5 wont boot

2017-02-21, 3:54 AM

Hello 

 

   I have the same problem with my server , where can download the FPGA 4.01  version for test 

 

  Thanks !!!

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2 Posts

08-21-2018

Russian Federation

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  • Message 5 of 11

Re: IBM X3850 X5 wont boot

2018-08-21, 1:52 AM
Hi, I've got the same problem on my x3850 x5 Sensor "DC Pwr On Block". Tried to find FPGA 4.01 for downgrading but unsuccessfully, IBM.com have 5 versions and above. Does anyone know where I can get FPGA 4?
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167 Posts

04-22-2015

Japan

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  • Message 6 of 11

Re: IBM X3850 X5 wont boot

2018-08-21, 3:07 AM

Hi,

At the top of IBM download page for MT7143 x3850 X5, try click 'include superseded fixes' link to make page list up old versions (Show superseded fixes).


For your reference
http://www.ibm.com/support/fixcentral/systemx/quickorder?parent=System%20x3850%20X5&product=ibm/systemx/7143&&platform=All&function=all&selectSupersedes=allSuperseding&source=fc

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2 Posts

08-21-2018

Russian Federation

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  • Message 7 of 11

Re: IBM X3850 X5 wont boot

2018-08-21, 5:52 AM

Thank you for your answer, I just didn't notice "show superseded fixes"))
Find and downloaded "ibm_fw_fpga_g0ud88b-4.01_windows_32-64",

 

unpacked "ibm_fw_fpga_g0ud88b-4.01_anyos_i386.upd" and tried to downgrade firmware wia IMM.

 

 

 

Firmware was updated successfully.

 

 

But if I try to do the same update operation the updater says that my current version is still G0UD92B instead of G0UD88B.
What do I do wrong? Thanks in advance

 

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167 Posts

04-22-2015

Japan

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  • Message 8 of 11

Re: IBM X3850 X5 wont boot

2018-08-21, 6:18 AM

Hi,

To activate newly flashed FPGA code need to power cycle the server.

Once shutdown the server.  Then press power button to boot.

 

Reference Material:
FPGA Firmware Update for Windows
Installation README File
Version: 4.01 BUILDID: G0UD88B
https://delivery04.dhe.ibm.com/sar/CMA/XSA/03sfe/1/ibm_fw_fpga_g0ud88b-4.01_windows_32-64.txt

        1.2.2  If the system being flashed is Powered ON during the FPGA flash
               update, the new version of the flash update will be loaded after the
               the system has been powered down to the stand by state, then
               powered back on.

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1 Posts

09-11-2019

Russian Federation

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  • Message 9 of 11

Re: IBM X3850 X5 wont boot

2019-09-11, 7:19 AM

similar error. lowered the firmware version FPGA, the system began to run (enough for several times) and died completely. I had a problem in the PWM power controller VT1156SF of 1 processor. They all stand under small radiators. The controller was already almost dead, very hot. There was an error in the logs on the processor overheating. The processor itself was warm.

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13 Posts

02-07-2021

Denmark

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  • Message 10 of 11

Re:IBM X3850 X5 wont boot

2021-02-19, 22:30 PM

Hello!

 

Did you ever get your X3850 x5 running again?

I had the same problem (https://forums.lenovo.com/t5/System-x-X6-M5-M4/x3850-X5-not-powering-on/m-p/5064935), downgraded to 4.01 and got it working again. But now it cannot power on anymore. :-/

 

Best regards,

- Morten Green Hermansen

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