08-16-2019 08:18 AM
Hello everyone at this time I have attempted to direct messaged everyone that has posted to this thread. Please take the time to review this and respond to me with your information. If I have missed you please direct message me and I will respond.
09-04-2019 02:14 AM - edited 09-04-2019 02:28 AM
I just sent you the informations about my three broken machines.
Sorry for the delay - after all the struggle at the customer sides i took a longer break from work. This issue caused many problems for me that i needed to fix...
Thank you for your help.
09-10-2019 02:53 AM
I have sent you all the required details of my crashed server two times and its been 1 month now..after no updates from you.
do you just collect information..no action after from your side?
what is the solution please?
09-10-2019 07:13 AM
Problem caused by lack of firmware update. It is documented on the lenovo website that it is a 5v ci that burns after a reboot and the component is overloaded.
09-10-2019 11:11 AM
Hello everyone, if you have responded to me I have started the process to start to forward the received information out to the correct teams. I will respond to you direclty letting you know once this is done. If you do not get a message from me please send your response to me direclty again as I may have missed it.
09-10-2019 03:26 PM
Hello as of now if you have sent me the requested infromation then I have direclty messaged you and your local DCG service team. If you do not get a message from me please send your respond to me direclty again as I may have missed it or it was not received.
09-13-2019 03:20 AM - last edited on 09-13-2019 04:44 AM by Andy_Lenovo
Short info for everyone:
LENOVO admits the mistake - also it is clear that this existed with delivery of the devices.
There are enough users who reported the error despite the IMM update.
Of course, the number of unreported cases should be much higher than known here in the forum.
LENOVO will not help you. As an excuse, theywill cite the terms and conditions and best practices for firmware updates.
I am done with LENOVO servers. There are enough other good brands on the market.
Admin note; post edited in accordance with the Community Guidelines.