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Fanfold Paper
Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 1 of 11 (4,399 Views)

X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Hi,

I’ve got 2 new Lenovo X3550 m5 8869 server which after installing M/S Server Std core 2016 got stuck on the bios screen.

One I had started straight from the 2016 media the other I loaded from the Server guide. Neither completed the boot after the install of the OS they stayed spinning the windows start-up balls. Restarting the systems again they got stuck on BIOS as above

Pressing the F keys to access setup, diagnostics or the boot menu all get stuck with this message.

I tried resetting the bios using the jumper on one of the hosts this did not do anything. So I removed the drives. This caused the system to bring up the raid config which I reset to factory default. However with the drives back in it still wont boot.

Has anyone had a similar issue?

 

Many thanks,

C

Paper Tape
Posts: 1
Registered: ‎02-21-2017
Location: GB
Message 2 of 11 (4,326 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

 

UEFI needs to be at least v2.21 for Windows Server 2016 per this tip.

 

System hangs at Lenovo splash screen after Windows Server 2016 November update - Lenovo System X M5 and X6
https://support.lenovo.com/gb/en/solutions/ht502912

 

The UEFI must be updated to prerequesite level 2.20, BEFORE updating to a later release level, the current UEFI release level is 2.32 per this tip.

 

POST hang at 'Loading Value-add drivers' after UEFI updated from version 1.0 or 1.1 TO 2.0
https://support.lenovo.com/gb/en/documents/HT118508

 

Lenovo System x3550 M5 - Machine Type: 8869 - Drivers and Firmware

http://support.lenovo.com/gb/en/products/Servers/Lenovo-x86-servers/Lenovo-System-x3550-M5/8869?tabN...

 

Regards

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Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 3 of 11 (4,327 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

removed all cabling apart from the power now stuck on: Connecting boot devices and adaptors ....

So theres something there it doesn't like

 

I'm going to log a support ticket this morning. Worrying when they were both working fine before the OS install from a vanillia server 2016 disc. Firmware was not updated before hand but then BOMC isn't working at the moment 

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Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 4 of 11 (4,319 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Ah,

 

I've just seen this:

https://pcsupport.lenovo.com/gb/en/solutions/ht502912

 

I'm going to give it a go

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Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 5 of 11 (4,311 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Yes this fixed it using the MMI page to update the firmware

Fanfold Paper
Posts: 3
Registered: ‎07-26-2017
Location: AR
Message 6 of 11 (2,668 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Hola, podrías indicarme cómo actualizar el firmware de UEFI?

Actualmente no puedo acceder a la Bios, ni elegir el medio de arranque.  No me funcionan las teclas F1 ni la tecla F12. El servidor queda congelado cuando se presiona una de esas teclas.

Intenté acceder a IMM pero me resutó imposible, no logro conectarme por las direcciones IP que indica el manual.

 

¿Podrías comentarme por qué medio actualizaste el firmware UEFI ?

What's DOS?
Posts: 2
Registered: ‎08-01-2017
Location: US
Message 7 of 11 (2,586 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Hi, I have the same problem, but I can not able to upgrade the firmware using the IMM interface. The server is stuck on "Optimized Boot...12". Do you apply de upgrade with the server off? What procedure do you use to upgrade the firmware? Thanks so much, Roque M.
What's DOS?
Posts: 2
Registered: ‎08-01-2017
Location: US
Message 8 of 11 (2,586 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Hola, tengo el mismo problem, he intentado hacer el upgrade del firmware por la IMM2 pero me aparece un mensaje de error que me indica que el servidor no puede estar en proceso de booteo o inicializando el sistema operativo, pero el servidor queda guindado siempre en la fase booteo, como hacer para que el servidor al menos bootear con algo para luego aplicar el upgrade?

 

Que procedimiento aplicaste para corregir tu problema?

 

Muchas Gracias.

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Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 9 of 11 (2,567 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

The IMM is available if the server is on or off. Its a little built in webserver.

Just connect a computer through a cross over cable or through a switch to the IMM port on the back of the server.

I think it has a default address, set you PC on the same range and use a web browser to navigate to the IP address of the IMM. Login using the default username and password.

On these pages you can see an option to update the bios and firmware.

All the details are in the manual:
http://systemx.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.sysx.5463.doc%2Fr_configuring_serv...


The IMM2 supports static and Dynamic Host Configuration Protocol (DHCP) IPv4 addressing. The default static IPv4 address assigned to the IMM2 is 192.168.70.125. The IMM2 is initially configured to attempt to obtain an address from a DHCP server, and if it cannot, it uses the static IPv4 address.

Important: The IMM2 is set initially with a user name of USERID and password of PASSW0RD (with a zero, not the letter O). This default user setting has Supervisor access. Change this user name and password during your initial configuration for enhanced security.
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Posts: 12
Registered: ‎02-21-2017
Location: GB
Message 10 of 11 (2,566 Views)

Re: X3550 m5 8869 stuck on Optimized Boot … 24 Bios

Updating the UEFI bios fixed the problem that I had. Which was related to a secure boot issue when windows updated. If your running the latest UEFI bios ( it has 2 copies of the bios on the server so make sure its using the right one) then this wont be the same problem. It could be something else.
ALERT

Windows 2016 Server November Update
Issue on System x M5 and X6
Go to details
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