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kobedexter
Fanfold Paper
Posts: 15
Registered: ‎01-24-2018
Location: MX
Views: 662
Message 11 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

Hi Jeromez, thank so much for your support.

If, indeed, the X3650 M4 system contains this card, I remove the electric current, remove the card and even disconnect the battery and I can not see the card in the UEFI.

 

Do you know how to check or verify if the battery is in good condition?

 

Thanks to all people for their support and interest

Lenovo Employee jeromez
Lenovo Employee
Posts: 45
Registered: ‎08-12-2015
Location: CN
Views: 636
Message 12 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

oops,if so, that maybe the sysbrd need to be replaced (since uefi is latest /remove bbu & cache module, and restore uefi to default), still no storage option in uefi.

 

meanwhile battery function can be check through uefi under storage option.

 

 

kobedexter
Fanfold Paper
Posts: 15
Registered: ‎01-24-2018
Location: MX
Views: 521
Message 13 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

someone else could write me or give me a comment

Maurilion
What's DOS?
Posts: 1
Registered: ‎05-27-2019
Location: US
Views: 198
Message 14 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

I did some experiments  in lab totay, UEFI storage section would disappar if device UEFI option rom is disabled or RAID is removed. Considering  your raid is M5110e embedded , you can try update IMM/UEFI/RAID firmware to the latest. AC off system and AC on system 10 seconds later to check whether the storage section is available . (make sure device UEFI option rom is not disabled ) 

kobedexter
Fanfold Paper
Posts: 15
Registered: ‎01-24-2018
Location: MX
Views: 187
Message 15 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

Hi Maurilion,  Thank for your answear

 

Hi Maurilion, Thank for your answear.
I have a raid m5110e embedded, I tryed AC off system and AC 10 seconds but not appear the storage section.

Do you know where donwload the update IMM/UEFI/RAID?

Lenovo Employee ccchen
Lenovo Employee
Posts: 199
Registered: ‎09-03-2018
Location: US
Views: 177
Message 16 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

Hi kobedexter,

 

Please download the relevant firmware from the links: https://www-945.ibm.com/support/fixcentral/systemx/selectFixes?parent=System%20x3650%20M4&product=ib....

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Lenovo Employee Jokullin
Lenovo Employee
Posts: 24
Registered: ‎11-12-2015
Location: CN
Views: 94
Message 17 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

Does the machine have installed OS? If so, please install MSM(MegaRAID Storage Manager) to observe RAID(M5110e) status. If OS is not installed as unable to recognize storage and config RAID in uEFI,  the system board should be replace as M5110e RAID controller was embedded in the system board.

 

Normal status in uEFI as below:

2016-04-27_152557.png2016-04-27_152608.png

kobedexter
Fanfold Paper
Posts: 15
Registered: ‎01-24-2018
Location: MX
Views: 80
Message 18 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

Hi Jokullin, Thank you for your answare yes this server have a OS, my question is how I can install MSM (MegaRAID Storage Manager) if no start the OS?

CoffeeLattee
Paper Tape
Posts: 2
Registered: ‎06-13-2019
Location: US
Views: 66
Message 19 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

It case by UEFI 2.9

 

I have same problem when i upgrade UEFI 2.9

same m5110e 

 

 

Lenovo Employee Jokullin
Lenovo Employee
Posts: 24
Registered: ‎11-12-2015
Location: CN
Views: 45
Message 20 of 21

Re: X3650 M4 why not see storage section on BIOS/UEFI,

MSM must be installed under OS(Windows), if OS can't boot up, there is no way to install MSM. Due to storage section was missed on UEFI, I don't think OS able to boot up.

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Windows 2016 Server November Update
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