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4 Posts

04-04-2020

Hong Kong S.A.R of China

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X3850 X6 (6241) UEFI pending

2020-04-05, 12:14 PM
Hi everyone, I would like to seek for support of UEFI both (Primary Backup) are in pending status. The version I have tried are 4.7.1, 4.4, 4.3 as well as 2.2, All version failure that now I am unable to boot with Lenovo boot up. I updated these UEFI firmware via IMM2 with Switch 7 enabled on IO board. Can anyone meet this situation before? Please let me know a proper procedure to fix this issue. Many thanks all
2A78C7DB-1E71-4C63-BF48-D15CD858CF0E.jpeg
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739 Posts

08-06-2018

United States of America

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Re:X3850 X6 (6241) UEFI pending

2020-04-06, 6:05 AM

Hi Joekplee

 

May I ask how did you update UEFI firmware?

Could you please refer System x3850 X6 Installation and Service Guide section Recovering from a UEFI update failure or UEFI image corruption to recover firmware from a UEFI update failure or UEFI image corruption.

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4 Posts

04-04-2020

Hong Kong S.A.R of China

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Re:X3850 X6 (6241) UEFI pending

2020-04-07, 15:05 PM

Hi Danny,

 

Thanks for your advise.  I have tried to restore the UEFI firmware with Switch 7 option enabled.  please find the result attached and the error message.

do you know which firmware version would be suitable to get a try and procedure for trial.  Many thanks.

 

 

 

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739 Posts

08-06-2018

United States of America

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Re:X3850 X6 (6241) UEFI pending

2020-04-08, 2:14 AM

Hi Joekplee

 

According to the screen shot, you already restored primary UEFI successfully. You can download the latest System x3850 X6 UEFI firmware to update. 

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4 Posts

04-04-2020

Hong Kong S.A.R of China

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  • Posts: 4
  • Registered: ‎04-04-2020
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Re:X3850 X6 (6241) UEFI pending

2020-04-08, 9:35 AM
Hi Danny, The problem is that even I restart OS, both UEFI Primary and Backup are still in pending status. No matter how many time I try to restart the server. There is also one error about uncorrectable error and no boot up screen can be shown via computer monitor or even remote access via imm2. Please advise any thing that needs to be checked. Many thanks
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739 Posts

08-06-2018

United States of America

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Re:X3850 X6 (6241) UEFI pending

2020-04-12, 13:25 PM

Hi Joekplee

 

Because of the IMM version on your server is the latest version, but UEFI is not. So I assumed that the UEFI version cause the pending problem. Could you please refer the documentation to update firmware for test.

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