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"Checking Media" error in my Lenovo Thinkbook 15 G2 ITL

Whenever I play videos or anything on my laptop for more than 2 hours, the laptop starts hanging and it automatically restarts while showing the error on a black screen "checking media". 

 

I had recently submitted a complaint on premier support. They made me reset my system and re-install my OS, but the problem is still there. 

 

This is a new laptop, I am annoyed with this issue.  Please somebody help me. 

I am attaching some screenshots of the error with this file. Kindly help me. 

 

WhatsApp Image 2022-07-17 at 5.47.39 PM (1).jpeg
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Re:"Checking Media" error in my Lenovo Thinkbook 15 G2 ITL

Hi

By giving the MTM (Machine Type Model) you improve the chances of help
tailored to your exact machine type.

Usually 10 characters – 82H9CTO1WW.

OR try WinKey + R and type msinfo32 (Line 7) System Model 82H9

The SERIAL number MUST be kept PRIVATE, and NOT posted publicly,
this gives specific details about your device. 8 characters AnnDr01d

EG: AS BUILT parts list.

The command, when run as ADMIN,

wmic bios get serialnumber

Produces this Serial-Number AnnDr01d

You may have a label on the rear/underside with these details on.

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Re:"Checking Media" error in my Lenovo Thinkbook 15 G2 ITL

My best guess is a failing drive or connection to the drive as it heats up. When it reboots it doesn't see the drive and tries to boot over the network.

Z


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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