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37 Posts

02-24-2021

United Kingdom of Great Britain and Northern Ireland

48 Signins

355 Page Views

  • Posts: 37
  • Registered: ‎02-24-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 355
  • Message 11 of 15

Re:Battery questions

2021-03-08, 15:45 PM

Hi @ugurcansayan - I have done Vantage Hardware scan and it came back with no issues. Windows updates are all up to date an neither Vantage or Lenovo System Update say that I need anything updating either.

 

The MTM number is 20VE005AUK

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825 Posts

04-21-2020

Turkey

451 Signins

8536 Page Views

  • Posts: 825
  • Registered: ‎04-21-2020
  • Location: Turkey
  • Views: 8536
  • Message 12 of 15

Ynt::Battery questions

2021-03-08, 17:02 PM

Hello,

Sorry I could't find any issues related to your model (20VE) nor configuration (20VE005AUK).

Can you please post a new topic regarding this issue, including MTM number and settings information, so a support specialist can see and reply to it?

Or you can simply go for a technical help from Lenovo at support.lenovo.com/contactus

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37 Posts

02-24-2021

United Kingdom of Great Britain and Northern Ireland

48 Signins

355 Page Views

  • Posts: 37
  • Registered: ‎02-24-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 355
  • Message 13 of 15

Re:Battery questions

2021-03-08, 17:06 PM

I already have, but have not had much help so far.

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825 Posts

04-21-2020

Turkey

451 Signins

8536 Page Views

  • Posts: 825
  • Registered: ‎04-21-2020
  • Location: Turkey
  • Views: 8536
  • Message 14 of 15

Re:Battery questions

2021-03-08, 17:14 PM

Oh, I have checked your other posts. Maybe a motherboard issue? I cannot know :/

 

Can you enter BIOS while booting your Thinkbook, press F9 then F10 (reset to defaults and exit),  [re]install the latest BIOS and try it that way?

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37 Posts

02-24-2021

United Kingdom of Great Britain and Northern Ireland

48 Signins

355 Page Views

  • Posts: 37
  • Registered: ‎02-24-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 355
  • Message 15 of 15

Re:Battery questions

2021-03-08, 17:23 PM

My laptop says I have the latest BIOS installed?

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