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Cant upgrade RAM on M90p?

2016-04-23, 15:13 PM

Hi,

I have two 4gb PC3-10600 1333Mhz modules. When I place them in my motherboard, one of two things happen. The Windows 10 logo comes up for about 5 seconds, then it shuts off, or two dots from the loading circle come up and then the top half of the screen is blue. I have tried with dual rank and single rank modules and have updated to what I believe is the current BIOS. The page for this PC on the Lenovo site says it is capable, so why isnt it working?

 

This is on a Lenovo M90p 5536CTO.

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10712 Posts

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Re: Cant upgrade RAM on M90p?

2016-04-23, 16:16 PM

Which slots are you using?  If you number them starting from the one closest to the CPU, they should go into slots 2 and 4


Rich


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Re: Cant upgrade RAM on M90p?

2016-04-23, 16:49 PM

I put them in DIMM 1 and 3, or 2 and 4 as you described it.

I just put 4gbx4 into it and it gets closer, the circle comes halfway around before giving me an error, such as kernel error or bad pool header and then shuts down. 

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Re: Cant upgrade RAM on M90p?

2016-04-23, 16:54 PM

Brand of memory?  Bad DIMM?  Try just slot 1.  In my note, I described slot 1 and 3.  Manual says they are numbered 2, 1, 4, 3 from CPU


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

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Re: Cant upgrade RAM on M90p?

2016-04-23, 16:56 PM

Slightly confused. Are you asking if I know of one or are you telling me? If there is, what do I do?

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Re: Cant upgrade RAM on M90p?

2016-04-23, 17:00 PM

What brand and model is the memory? 


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

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Re: Cant upgrade RAM on M90p?

2016-04-23, 17:03 PM

It is A-tech.

The original 2gb stick works- thats how I am typing this.

I tried only one in DIMM 1, still doesnt work.

I originally bought this: http://www.amazon.com/PC3-10600-DESKTOP-Modules-240-pin-Tech/dp/B00C53A80C?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00

They sent me 2 new sticks that I dont know the page of, they only say 4GB PC3-10660, however neither work.

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Re: Cant upgrade RAM on M90p?

2016-04-23, 17:11 PM

You need UDIMM modules.  The U stands for unbuffered.


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

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  • Message 9 of 15

Re: Cant upgrade RAM on M90p?

2016-04-23, 17:15 PM

Is that the only reason? If so, thats great!

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  • Message 10 of 15

Re: Cant upgrade RAM on M90p?

2016-04-23, 17:18 PM

I puled my last note.  I'm not sure, but the manual specifically says UDIMM.  I also would try a different brand.


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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