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rolexbob
Paper Tape
Posts: 1
Registered: ‎04-15-2015
Location: USA
Views: 333
Message 1 of 1

Communication Error with HP 8600 Fax

I have a LENOVO_PN_90BG0003US running Windows 8.1 with a 64-bit operating system.  I have installed an HP Officejet Pro 8600 Plus All-In-One Scanner/Printer/Fax.  I am able to print and scan, but cannot setup the digital fax.  I get a communication errors that states "There is a problem communicating with the printer".  I have troubleshooted through HP without any luck.  The printer is online and I have no issues printing or scanning.  I am able to digitally fax from two other systems that are also running Windows 8.1.  I have also disabled the anti-virus and firewall, and this did not help.  Any assistance would be greatly appreciated.

 

Thank you,

Bob

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