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Guru
Posts: 372
Registered: ‎12-14-2007
Location: Palm Springs, CA
Views: 1,592
Message 1 of 2

Error creating Recovery Disks for S50 - 8086

I'm trying to create a set of recovery media from the HPA for my ThinkCentre S50. The selection to create disks is available, and begins "Extracting files. Please wait." but then throws the error: "An internal error has caused this process to fail." Any info on this type of error? Thanks for your insight
DaBefort
What's DOS?
Posts: 1
Registered: ‎03-31-2010
Location: Houston
Views: 914
Message 2 of 2

Re: Error creating Recovery Disks for S50 - 8086

Hi, I am having the exact same problem with an S51.  The "Create set of Product Recovery disks" option is available (according to Lenovo, this would indicate that I can do that since I am allowed one copy); but, after going through the "Extracting Files, Please Wait" little dot process a box pops up that says "An internal eror has caused this process to fail"

 

That is all I get.  No other information.  It just goes away when you press the OK button.

 

Does anyone have any idea what is going on.  I would appreciate any help I can get.  Thanks.

 

 

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