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travell3r
Paper Tape
Posts: 4
Registered: ‎09-01-2015
Location: Singapore
Views: 505
Message 1 of 5

How to Stop Norton Notifications

Good day All,

 

I am using a M83. I think it came with a Norton Internet Security software pre-installed and I should have uninstalled it. In anycase, it is not listed on the Programs list.

 

After more than 6 months of using the computer I now get a notification to renew the Norton Internet Security subscription - several times a day.

 

Could anybody advise how I can stop these notifications?

 

A search of my folders lists a Norton Internet Security folder under Program Files\Common Files\AV. In the folder are two files:

1. Upgrade.exe, and

2. userdata.cab

 

Can I safely delete this folder together with these two files? Would that stop the notifications?

 

Many thanks.

Community SeniorMod
Community SeniorMod
Posts: 3,191
Registered: ‎12-31-2011
Location: US
Views: 487
Message 2 of 5

Re: How to Stop Norton Notifications

Go to the Norton website and download the uninstall program.

Security programs are so integrated with the OS, that doing an uninstall from the Program page under the Control panel doesn't remove it all, and many security providers (Norton, Symantec, etc.) have an uninstall program to download and run.  

I run it, reboot, and run it a 2nd time to ensure it is all gone.

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Kudos' button, if solved, the 'Accept as Solution'.
Lenovo Technology Partner
Posts: 43
Registered: ‎10-08-2013
Location: United States
Views: 453
Message 3 of 5

Re: How to Stop Norton Notifications

Hi travell3r,

 

               Please use the tool from www.norton.com/nrt to remove Norton from the computer.

 

Thanks

Anirban

travell3r
Paper Tape
Posts: 4
Registered: ‎09-01-2015
Location: Singapore
Views: 404
Message 4 of 5

Re: How to Stop Norton Notifications

Hi BiggAl,

 

Many thanks for sharing. Apologies for the late response to your post.

 

I have not had the time to do this little bit of maintenance on my pc. But, somehow the notification just stopped recently.

 

In anycase, I have noted your suggestion and that of NortonSupport, who has provided a link.

 

Thanks again and all the best. Cheers!

 

 

travell3r
Paper Tape
Posts: 4
Registered: ‎09-01-2015
Location: Singapore
Views: 399
Message 5 of 5

Re: How to Stop Norton Notifications

Hi Anirban,

 

Many thanks. Cheers.

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