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  • Posts: 2
  • Registered: ‎11-19-2018
  • Location: US
  • Views: 20
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LENOVO ThinkCentre M92p and brother printer help

2018-11-19, 22:31 PM



I have a LENOVO ThinkCentre M92p 3.40 gigahertz Intel Core i7-3770 running on windows 10 , I am ready shoot the pc and printer! I have a brother  MFC- J4420DW . I can see the printer from other desktop and laptop ,in home and print from them, but I am unable to print on this lenovo product ..I have sat on the brother tech line they could not figure out why this pc does not see the printer whether i do usb cable or  network printer setup.  I had tried full software DL off brother site, just driver , everything i could think of!.   I did notice when i plug my iphone 6 into any usb port nothing happens . Do not know if its related , I tried other devices in and usb works .pc identify the item. Any thoughts are appreciated!


OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LENOVOI7-PC
System Manufacturer LENOVO
System Model 2988E2F
System Type x64-based PC
System SKU LENOVO_MT_2988
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO 9SKT86AUS, 10/21/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy

PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.285"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.93 GB
Available Physical Memory 762 MB
Total Virtual Memory 9.37 GB
Available Virtual Memory 3.49 GB
Page File Space 5.44 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

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