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darcher308
Paper Tape
Posts: 10
Registered: ‎02-25-2014
Location: US
Views: 609
Message 1 of 3

Lenovo M710q - updated BIOS will not downgrade to TPM 1.2 - pics attached

aIMG_2023.JPGError when changing to TPM1.2aIMG_2024.JPGBios Summary

I updated the Bios and I am unable to switch to TPM 1.2 from 2.0

Lenovo M710q

Model 10MR

 

Lenovo Employee rbkirk
Lenovo Employee
Posts: 811
Registered: ‎02-20-2009
Location: US
Views: 567
Message 2 of 3

Re: Lenovo M710q - updated BIOS will not downgrade to TPM 1.2 - pics attached

Is that a 7th gen processor in that system, or a 6th gen? What is the full processor type with its four digit code? 

 

For a 7th gen, I think you can't switch it...and shouldn't. 

winterwendigo38
What's DOS?
Posts: 1
Registered: ‎01-12-2018
Location: US
Views: 539
Message 3 of 3

Re: Lenovo M710q - updated BIOS will not downgrade to TPM 1.2 - pics attached

Sorry I had to use another account as the one I posted with I can not get logged into

Here is the processor information from the Bios screen.

-

The only thing I have done with this pc is update the BIOS to the current one from the Lenovo site.

Bios - CPU.JPG

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