11-26-2018 11:15 AM
I've been trying to figure out an issue with no luck.
I'm servicing a M900z 2-in-1 desktop that seems to sometimes hang at the Lenovo splash screen.
Sometimes when booting, a 9C or B4 will appear on the bottom right, hanging at the splash screen.
What I have tried:- Re-seating Memory & HD. Flashing the BIOS. Re-imaged machine. Checked & updated drivers. Checked for windows updates & all is updated. I used chkdsk utility, along with SFC, & no errors were found.
Could the hanging potentially be a hardware issue? This issue seems to be very intermittent - I've had the desktop at my desk for a few days, performing lots of restarts. In the BIOS, it boots directly to the HD. Sometimes it will boot right away & not hang, while other times it will hang for awhile, & eventually boot. When it doesn't boot, I constantly have to restart the machine and eventually it will boot.
Thanks for any support.