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11-12-2019

CA

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Lost display on HDMI port on M920q

2019-11-12, 22:36 PM

Hi,

We have Lenovo M920q with 1 DisplayPort and 1 HDMI port. After a while we lost the display on the monitor connected into the HDMI port. The patern look like to be when the machine is getting lock after a while. We run another screen on the display port without problem. If we unplug the HDMI cable behind the compter and plug it again, the display on the scren come back. (DVI to HDMI cable) The other option is to rebbot the machine.

 

We run Lenovo System Update and all drivers are up to date. The video driver is:

Intel UHD Graphics 630 - 2019/4/30 - 26.20.100.6860 

 

Any Idea?

Thanks!  

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3716 Posts

01-01-2012

US

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  • Posts: 3716
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Re: Lost display on HDMI port on M920q

2019-11-13, 17:12 PM

This is the "built-in" HDMI port, or optional add-in port?   What resolution are you wanting to run on this HDMI?

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