07-10-2008 07:58 AM
I formated a new M57 out-of-the-box, all fine.
Did the updates by Lenovo. On the last one (A BIOS upgrade), the computer simply doesn't start.
I Think the BIOS is gone...
What can i do?
08-26-2008 10:51 AM
I will have our Level 2 engineers take a look at the file.
In the mean time however you can fix this without replacing the motherboard.
You can do a Boot Block Recovery. This resets the BIOS information on the board and allows it to boot properly.
You will have to reset the MTM/Serial number in the BIOS after completing the process.
For details on how to perform a boot block recovery see here.
09-05-2008 09:06 AM
I have exactly the same problem one of our M57Ps. System updates prompted for an update, and turned the machine into a brick! I was a bit shocked when I phoned support (the machine is under warenty) and was told that "software" problems were not coverd by the warenty, I did ask if I could speak to the engineers boss, but was told that this was not possible. I could pay to have an engineer come out! Im still in shock, but when I recover I will send the machine back to the dealer and let them deal with Lenovo. I must say that I really didnt expect that response. Can anyone confirm that this indeed Lenovos warenty policy?
10-06-2008 11:45 AM - edited 10-06-2008 11:55 AM
You should be able to perform a Boot Block Recovery using the procedure found at this link:
The procedure takes several minutes. There is a sequence of beeps, followed by a period of silence, followed by another sequence of beeps. The computer will shut itself off when the procedure is complete.
My first try was not successful. I shut down the computer after the first round of beeps mistakingly thinking that the procedure was complete. The second try was successful.