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lash76pt
Paper Tape
Posts: 2
Registered: ‎07-07-2008
Location: Portugal
Views: 5,559
Message 1 of 7

M57 Doesn't Start

I formated a new M57 out-of-the-box, all fine.

Did the updates by Lenovo. On the last one (A BIOS upgrade), the computer simply doesn't start.

I Think the BIOS is gone...

What can i do? 

superjim02
Paper Tape
Posts: 2
Registered: ‎08-26-2008
Location: france
Views: 5,424
Message 2 of 7

Re: M57 Doesn't Start

idem for my 2 firstpc's

i have 60pieces of m57 6075-cto lenovo

and this problem appear after upgrade automatically the bios

 

Guille
Paper Tape
Posts: 5
Registered: ‎08-26-2008
Location: Florida
Views: 5,409
Message 3 of 7

Re: M57 Doesn't Start

It's the latest BIOS update, it messed up the M/B's BIOS to where it won't come back up, we have 2 dead M57p here because of that.  I called support and they sent me a replacement M/B.
Lenovo Employee shumpert
Lenovo Employee
Posts: 131
Registered: ‎11-27-2007
Location: US
Views: 5,391
Message 4 of 7

Re: M57 Doesn't Start

I will have our Level 2 engineers take a look at the file.

 

In the mean time however you can fix this without replacing the motherboard.

 

You can do a Boot Block Recovery.  This resets the BIOS information on the board and allows it to boot properly.

You will have to reset the MTM/Serial number in the BIOS after completing the process.

 

For details on how to perform a boot block recovery see here.

_____________________________
Ed Shumpert
Service Operations Manager
NA Service & Support
superjim02
Paper Tape
Posts: 2
Registered: ‎08-26-2008
Location: france
Views: 5,386
Message 5 of 7

Re: M57 Doesn't Start

i try it, boot flash disk floppy, ok, beep beep ok, and after reboot normally i did'nt work for me
iangpw
What's DOS?
Posts: 1
Registered: ‎08-25-2008
Location: Germany
Views: 5,270
Message 6 of 7

Re: M57 Doesn't Start

I have exactly the same problem one of our M57Ps. System updates prompted for an update, and turned the machine into a brick! I was a bit shocked when I phoned support (the machine is under warenty) and was told that "software" problems were not coverd by the warenty, I did ask if I could speak to the engineers boss, but was told that this was not possible. I could pay to have an engineer come out! Im still in shock, but when I recover I will send the machine back to the dealer and let them deal with Lenovo. I must say that I really didnt expect that response. Can anyone confirm that this indeed Lenovos warenty policy?

 

Regards

Ian

n2vwz
Fanfold Paper
Posts: 8
Registered: ‎09-19-2008
Location: Upstate NY
Views: 4,915
Message 7 of 7

Re: M57 Doesn't Start

You should be able to perform a Boot Block Recovery using the procedure found at this link:

 

http://www-307.ibm.com/pc/support/site.wss/MIGR-45385.html

 

The procedure takes several minutes.  There is a sequence of beeps, followed by a period of silence, followed by another sequence of beeps.  The computer will shut itself off when the procedure is complete.

 

My first try was not successful.  I shut down the computer after the first round of beeps mistakingly thinking that the procedure was complete.  The second try was successful.

Message Edited by n2vwz on 10-06-2008 02:55 PM

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