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6 Posts

09-07-2016

United Kingdom of Great Britain and Northern Ireland

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M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-07, 16:04 PM

Having just set up this PC on the netwrok I am seeing hundresds of these errors showing up in the Event Log. Event showing every 20-30 seconds.

I believe I have installed all the latest updates and am really scratching my head trying to get this solved.

 

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1c:0x0
Vendor ID:Device ID: 0x8086:0xa115
Class Code: 0x30400

The details view of this entry contains further information.

 

I have searched online of an answer but nobody has any definite solutions.

 

has anyone seen this and managed to fix it?

 

Product 10GT002BUK BIOS M05KT60A

 

 

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1609 Posts

09-16-2014

United States of America

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2017-02-26, 23:07 PM

Lenovo has released a second BIOS update that resolves customer reports of WHEA_Logger Event Viewer ID 17 errors on M700 Tiny, M800, M900, and M900x Tiny systems. V.65 resolved these errors upon boot up, v.68 resolves them when resuming from sleep mode.

 

The latest BIOS, v.FWKT6AA, which includes v.65 and v.68, can be downloaded here: http://support.lenovo.com/us/en/downloads/DS105487

 

Thank you,

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5756 Posts

01-01-2012

United States of America

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-07, 18:04 PM

Have you run the comprehensive diagnostics on it? 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
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6 Posts

09-07-2016

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-08, 11:02 AM

Yes I ran the full diagostics, everythign appears ok.

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6 Posts

09-07-2016

United Kingdom of Great Britain and Northern Ireland

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-08, 11:07 AM

I belive the issue may be linked with the Skylake processor. 

How do i contact support without paying money, this is a new PC?

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6 Posts

09-07-2016

United Kingdom of Great Britain and Northern Ireland

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-08, 17:10 PM
I solved this by uninstalling the PCI Express Root Port in device manager, then installing the latest Realtek driver
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5756 Posts

01-01-2012

United States of America

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-08, 18:11 PM

When you write latest, is that the latest on the Levono support page, or direct from RealTek?

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
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6 Posts

09-07-2016

United Kingdom of Great Britain and Northern Ireland

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-09-09, 8:48 AM
I downloaded from RealTek
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1 Posts

12-30-2016

Latvia

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2016-12-30, 2:48 AM

what do You dowload from RealTek - LAN driver for GB Ethernet?

 

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1609 Posts

09-16-2014

United States of America

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Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2017-01-18, 13:39 PM

Lenovo has released a BIOS update that resolves customer reports of WHEA_Logger Event Viewer ID 17 errors on M700, M800, M900, and M900x Tiny systems.

 

Version FWKT65A

Add support for some new models of M.2 SSD on TINY.

 

BIOS v65 can be downloaded here: http://support.lenovo.com/us/en/downloads/DS105487

 

Thank you,

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13 Posts

11-13-2012

Canada

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  • Message 10 of 12

Re: M700 ThinkCentre - WHEA-Logger Event ID 17, Windows 7 x64

2017-02-16, 19:38 PM

BIOS v65 update on M700 hasn't solved the problem. Any other suggestions from Lenovo?

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