03-07-2016 11:10 AM - last edited on 10-03-2016 08:18 AM by BiggAl
I am having an issue getting past this one roadblock on getting a fresh install of Window 7 Enterprise on a newly purchased M800z All-in-One ThinkCentre. I have done what research I can on the problem but I still cannot find a solution to get the Keyboard and Mouse to respond when I get to the Choose a Language screen during installation. I have tried a number of solutions including the one described here https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility.
Windows 7* installation media doesn't include native driver support for USB 3.0, so during installation, when you get to the screen to select your preferred language, a keyboard or mouse connected to a USB 3.0 port does not respond.
This Windows 7 USB 3.0 Creator Utility automates the process to update a Windows 7 installation image to include USB 3.0 drivers.
I have also used instruction to update the WIM files with little success as well. Anyone have any ideas what I can try next?
Mod: edited Subject line so system type was more visible
Solved! Go to Solution.
09-15-2016 08:14 AM
Wow, thanks, this was very helpful.
I tought I had to order recovery media, because I used an Image of a M900 Desktop to recover a M900 tiny - where the chipset was different - and I was stuck at the Language screen.
This tip saved us a lot of trouble! thanks!!!