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2 Posts

01-27-2012

Croatia

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  • Posts: 2
  • Registered: ‎01-27-2012
  • Location: Croatia
  • Views: 43
  • Message 1 of 1

M90, BIOS update failed

2012-01-27, 21:31 PM

Hi!

 

Not long time ago, I've updated BIOS of my ThinkCentre M90 (5474-W2U) to version 5JKT58AUS. When I updated BIOS from Windows 7, I could boot computer only with recovery BIOS (if it's called that).

 

I called local service provider for help as the computer is covered by warranty. They've successfully repaired BIOS from CD but they had to enter product and serial numbers because they had been erased by BIOS update from Windows 7. After that, they tried to see what had gone wrong, and found out that the problem was with selecting "Program All Blocks" for BIOS update. When this setting is checked, the product and serial numbers are being erased.

 

They said that Lenovo doesn't cover this with warranty because it is "a user error", although BIOS is updated with official BIOS update.

 

Is it true that Lenovo warranty doesn't cover this?

 

Kresimir

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