Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Fanfold Paper
Posts: 11
Registered: ‎04-14-2011
Location: Italy
0 Kudos

M90P (328B5G) anomalous and autonomous system restart

[ Edited ]

I have a ThinkCentre M90P (328B5G) with a strange problem: it restarts himself sometimes...

The machine is a Windows 7 Professional x64, for now without any software it has installed only the antivirus NOD32 v 4.2

because the machin is still in a "test state".

Is there anyone that could have solved the same problem on the same machine?

Posts: 1,241
Topics: 3
Kudos: 95
Solutions: 91
Registered: ‎11-02-2011
Location: India
0 Kudos

Re: M90P (328B5G) anomalous and autonomous system restart

Hi

 

Thanks for your Post

 

To identify the exact issue , Please try the following

 

1.  Clean the memory Modules and reinstall the same

2. Check if under event viewer any error is recorded after the restart

3. Keep the system in Bios mode for some time and check if it restarts under Bios mode also

 

Cheers!!!

 

 

Fanfold Paper
Posts: 11
Registered: ‎04-14-2011
Location: Italy
0 Kudos

Re: M90P (328B5G) anomalous and autonomous system restart

I've found the problem: it's a problem connected with bios version: upgrading bios to newer version.

Posts: 1,241
Topics: 3
Kudos: 95
Solutions: 91
Registered: ‎11-02-2011
Location: India
0 Kudos

Re: M90P (328B5G) anomalous and autonomous system restart

Hi

 

Good To hear that you have identified the issue . Please update the Bios and check .

 

You can download the latest Bios version from the below link

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014923

 

Hope This Helps

Cheers!!!

Highlighted
Fanfold Paper
Posts: 11
Registered: ‎04-14-2011
Location: Italy
0 Kudos

Re: M90P (328B5G) anomalous and autonomous system restart

I've found that it's necessary to upgrade BIOS version at least at 5JKT55A or higher.

After having updated BIOS the problem definitevly desappeared; it seems it's a known bug.

I've found solution to the problem here:

http://support.lenovo.com/en_AU/downloads/detail.page?DocID=HT051945