English Community

ThinkCentre DesktopsThinkCentre A, E, M, S Series
All Forum Topics
Options

38 Posts

07-24-2014

CA

64 Signins

417 Page Views

  • Posts: 38
  • Registered: ‎07-24-2014
  • Location: CA
  • Views: 417
  • Message 1 of 4

M92p Tiny HDMI Cutting Off After A Minute

2019-12-11, 16:20 PM

I have a client (a dental practice) that is using M92p units in their exam rooms. In these rooms, they have a big screen TV on the wall that they use to show patients medical imagery. They output to the TV via HDMI and use display duplication. The problem is that the HDMI output cuts off after approximately a minute. It does work for that first minute but isn't consistent. This happens on multiple PCs and displays so it doesn't appear to be related to an issue with the TV. The HDMI run is approximately 30', which is well within spec. Tried the following:

 

-BIOS/driver updates

-New HDMI cable

-Turning off display duplication and only outputting to the TV

 

My client is getting rather frustrated, as am I because this should be working but it appears to be a problem with the model itself. Has anyone come across this and potentially found a solution?

 

Thanks all.

Reply
Options

4370 Posts

01-01-2012

US

8039 Signins

122268 Page Views

  • Posts: 4370
  • Registered: ‎01-01-2012
  • Location: US
  • Views: 122268
  • Message 2 of 4

Re: M92p Tiny HDMI Cutting Off After A Minute

2019-12-11, 16:58 PM

The M92p has been around for a while.  This was working before, and is now a problem?  What changed around that time, did a Win 10 feature get installed via background task?  What is the feature release? 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
Reply
Options

38 Posts

07-24-2014

CA

64 Signins

417 Page Views

  • Posts: 38
  • Registered: ‎07-24-2014
  • Location: CA
  • Views: 417
  • Message 3 of 4

Re: M92p Tiny HDMI Cutting Off After A Minute

2019-12-11, 17:42 PM

I'll actually have to double-check on the model. I thought it was an M92p but it may be another one. This is not something that once worked and now doesn't. It hasn't worked from the beginning. I'll try to confirm the model.

Reply
Options

4370 Posts

01-01-2012

US

8039 Signins

122268 Page Views

  • Posts: 4370
  • Registered: ‎01-01-2012
  • Location: US
  • Views: 122268
  • Message 4 of 4

Re: M92p Tiny HDMI Cutting Off After A Minute

2019-12-11, 18:10 PM

That changes also whether it is a built-in HDMI port vs. a DP adapter.   Since M92p has no built-in port. 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete