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maxie06se
Punch Card
Posts: 20
Registered: ‎06-09-2017
Location: US
Views: 1,006
Message 1 of 5

Optional displayport not working after board replacement M900 Tiny

Hello,

 

I have a M900 Tiny and I called Lenovo support and they told me that my motherboard needs to be replaced due to a bad USB port, a week went by and the part finally came in. I had the tech come out and everythig seems to be working expect the Optional displayport.

 

I called in to the support line again and they told me they need to replace the board again!!!!!

 

The part isn't in stock and they don't know when it will be in, this isn't accetable at all.. So I have 2 questions,

 

1) Is there a setting somewhere to get it working?

2) Is it possiable they gave me the wrong motherboard that dosn't support the Optional displayport?

3) Any other ideas?

 

Thanks

Abraham_Simpson
Fanfold Paper
Posts: 2
Registered: ‎06-13-2017
Location: AT
Views: 959
Message 2 of 5

Re: Optional displayport not working after board replacement M900 Tiny

Hi,

 

do you mean the port marked at the picture attached? There is a plug inside, maybe it is not connected correctly? We have there hdmi ports and sometimes the maleplug is not in place correctly

 

ps: no, there is no setting in bios...

 

maxie06se
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Posts: 20
Registered: ‎06-09-2017
Location: US
Views: 945
Message 3 of 5

Re: Optional displayport not working after board replacement M900 Tiny

Yes, I have tired 3 different mointiors and 3 different cables. Nothing works!

On top of all this, I called Lenovo support again and they closed me case!

I don't know what to do at this point, I never had an experince like this before.

Community SeniorMod
Community SeniorMod
Posts: 3,741
Registered: ‎12-31-2011
Location: US
Views: 936
Message 4 of 5

Re: Optional displayport not working after board replacement M900 Tiny

Call and open a new case for the new problem.  (Probably an internal cable that wasn't connected, as a poster above wrote)

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maxie06se
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Posts: 20
Registered: ‎06-09-2017
Location: US
Views: 908
Message 5 of 5

Re: Optional displayport not working after board replacement M900 Tiny

It eneded up being a bad motherboard

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