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NadyaAnne
What's DOS?
Posts: 1
Registered: ‎11-05-2018
Location: US
Views: 140
Message 1 of 2

Problems with Getting the Lenovo Solution Center Software

I'm attempting to download, install, then run the LSC application on a computer running Windows 7 64bit.

 

After downloading I attempt to run the installer and I receive the message "The operating system is not adequate for running Lenovo Solution Center."

 

This tells me that I'm getting the 32bit version, not the 64bit version.

 

The page gives me two download options, I've tried several times to get the 64bit version with to no avail.

 

Looking at the links, I see that both the 32bit and 64bit versions are the exact same URL.  This is why I think I'm getting the 32bit version every time I attempt to download from their site.

 

LenovoSolutionCenterDownloadProblem.png

 

The URL for the Solution Center download page is: https://pcsupport.lenovo.com/us/en/lenovodiagnosticsolutions/tools/lscoverview

 

Are there any staff monitoring these pages that can let me know if you can look into this issue for me?

 

Also, is there a general download repository that I can check out that anyone knows about?

SeniorGuru
Posts: 2,227
Registered: ‎06-13-2013
Location: US
Views: 111
Message 2 of 2

Re: Problems with Getting the Lenovo Solution Center Software

Just change the "X86" in that URL to instead be "X64", and you will get the 64-bit version of LSC.

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