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Sheepster
Paper Tape
Posts: 7
Registered: ‎05-01-2016
Location: AU
Views: 614
Message 1 of 12

Screen adjustment Thinkcentre Edge 72Z

Just upgraded to Win10, and my screen seems to have slipped out of alignment.

I now have an extra inch to black screen at the bottom, and the top inch of the screen appears to extend to above the physical screen.

With an old fashioned monitor I'd just "wind down" the screen and recentre it using manual controls, but how do I do that with the inbuilt screen?

Thanks

Community SeniorMod
Community SeniorMod
Posts: 3,321
Registered: ‎12-31-2011
Location: US
Views: 596
Message 2 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

Go to the Lenovo Support page for your system and OS, update the BIOS if necessary (run 'System Information' to see the installed version), download and install the video driver.  

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I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Kudos' button, if solved, the 'Accept as Solution'.
Sheepster
Paper Tape
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Location: AU
Views: 581
Message 3 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

BIOS is up-to-date, driver is at the latest version - so no help there Smiley Sad

Community SeniorMod
Community SeniorMod
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Message 4 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

Which Intel processor does your system have?   What is the version and date of the graphics driver?

 

Thx,   Alan. 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Kudos' button, if solved, the 'Accept as Solution'.
Sheepster
Paper Tape
Posts: 7
Registered: ‎05-01-2016
Location: AU
Views: 552
Message 5 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

Core i5 3470S

Driver is 15.33.1.64.3277 latest driver from the website for Win 8.1

Community SeniorMod
Community SeniorMod
Posts: 3,321
Registered: ‎12-31-2011
Location: US
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Message 6 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

 

Download the topmost (newest) driver for Win 10 from Intel Download:

 

Intel-HD-Graphics-2500-for-3rd-Generation-Intel-Core-Processors

 

you may need to bypass driver validation by using this process, including the unzip process, clicking on it with Win 10 doesn't cut it: 

 

Bypass driver validation for Intel graphics driver installation

 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Kudos' button, if solved, the 'Accept as Solution'.
Sheepster
Paper Tape
Posts: 7
Registered: ‎05-01-2016
Location: AU
Views: 527
Message 7 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

Driver changed, but screen still the same.

Community SeniorMod
Community SeniorMod
Posts: 3,321
Registered: ‎12-31-2011
Location: US
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Message 8 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

From a Win 10 perspective, you should be good.   Timing would odd, but could it be a monitor problem?    Anyway to hook up an external monitor and see what it does? 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Kudos' button, if solved, the 'Accept as Solution'.
Sheepster
Paper Tape
Posts: 7
Registered: ‎05-01-2016
Location: AU
Views: 506
Message 9 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

Reinstalled back to Windows 7, and got the following:

 

Starting Win7 in safe mode gives full screen, but in 800x600

Rebooting back to Win7 normally, the screen reverts to full resolution, but with the screen "pushed up".

 

Arrrggghhh

Sheepster
Paper Tape
Posts: 7
Registered: ‎05-01-2016
Location: AU
Views: 501
Message 10 of 12

Re: Screen adjustment Thinkcentre Edge 72Z

In safe mode 1600x900 also causes the "pushed up" screen, other resolutions are full screen.

 

The "Starting Windows" screen is positioned fin, but when it shows just the rotating ring it isn't centred, so the screen has pushed up then.

All resolutions on normal windows mode give the pushed up screen.

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