06-24-2018 05:43 PM
Purchased my dad an M715 tiny and he's said it is very hot to the touch and he seems to hear the fan run only occasionaly.
I remoted in to download and set up microsoft office for him as it doesn't have a CD drive and I checked the CPU temperatue
the AMD A10-9700E Pro was usually around 84C and peaked at 95C
The processor utilizaton was never very high
I thought this was rather high for just downloading and installing office.
I couldn't find specs that showed the operating temperature.
The unit is brand new.
Is there a way to troubleshoot to see if the fans are working?