cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
nickg1
Paper Tape
Posts: 2
Registered: ‎11-27-2016
Location: US
Views: 192
Message 1 of 4

Two failures during Lenovo Solution Center scan test

Here are the test failures. The scan completes itself daily. Today the test completed in the background and when I viewed the results I saw the failures. I repeated the test and the failures still detected. What can I do with the code to locate the problem? Thanks.

nickg1
Paper Tape
Posts: 2
Registered: ‎11-27-2016
Location: US
Views: 190
Message 2 of 4

Re: Two failures during Lenovo Solution Center scan test

Here is the other image. 

Community SeniorMod
Community SeniorMod
Posts: 2,935
Registered: ‎12-31-2011
Location: US
Views: 170
Message 3 of 4

Re: Two failures during Lenovo Solution Center scan test

Immediately save all your user data to another media:   DVD, Flash or external HDD, cloud. 

 

Then, run a surface scan with Windows on the HDD, if it's a problem with bad sectors, it may be able to correct that.  Run it twice.   Otherwise replacing the HDD would be the best option.   Please report back what the solution was. 

danward
Paper Tape
Posts: 1
Registered: ‎12-03-2017
Location: US
Views: 129
Message 4 of 4

Re: Two failures during Lenovo Solution Center scan test

The system is saying our user name is not our Lenovo ID = ?

 

We removed Trend Micro and called our ISPand got a new serial number and redownloaded. Then another Lenovo hardware scan and it found 1 item but said the drive was 99% healthy. We ran another scan today and no failures were found. 

Check out current deals!


Shop current deals

Top Kudoed Authors