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Mikewbc
Paper Tape
Posts: 1
Registered: ‎02-28-2018
Location: US
Views: 239
Message 1 of 1

m83 video crashes, recovers and crashes again multiple times each hour

M83, with 2 DP monitors.  Video goes blank multiple times an hour, 5 second blank screen then recovery with error about driver.  Updated Bios to current.  All drivers updated, swapped out with known good:

 

Monitors,

Cables,

Memory,

Reimage

MB (GPU)

No change.  Put in multiple tickets, mostly suggested Video drivers.  They finally ended up replacing MB which I thought would resolve issue, but it didn't.

 

I finally swapped out the Procesor with one from a know good machine of the same model and manfacturing date.  Issue was resolved on original machine and the other machine started to have the original issue.  Swapped processors back to original machines and put in new ticket to have processor replaced.  We'll see how Lenovo responds to that. 

Anyone else ever have Video issues caused by processor?

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