English Community

ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
All Forum Topics

1 Posts



3 Signins

23 Page Views

  • Posts: 1
  • Registered: ‎09-27-2012
  • Location: Germany/Poland
  • Views: 23
  • Message 1 of 2

E320 intermittent charging - motherboard problem?

2012-09-27, 20:42 PM

Hi Everyone!

Within 6 months after I bought it, my E320 has shown intermittent charging - while the plug was in all the time, the diode was blinking and the tray icon showed repetitive plugging and unplugging of the power cord (also with a beep when the sound was on). As I was travelling during that time, I ignored the problem but within 2 weeks this developed: the system was slowed down, kept freezing and finally the computer wouldn't turn on at all. The warranty service exchanged the entire motherboard, which solved the problem, but did not explain what it was.

Now  the same story begins. The power plug is either not detected, or detected but charging is intermittent. Even worse - I checked my warranty period and the website says it expired on Sep. 15, but I bought the laptop on October 20, so it should be still valid, or? I would probably need to extend the warranty, as this seems a very problematic specimen... How do I request the right warranty expiration date?


Thanks for any help or advice!




229 Posts


Hong Kong

470 Signins

2944 Page Views

  • Posts: 229
  • Registered: ‎05-22-2012
  • Location: Hong Kong
  • Views: 2944
  • Message 2 of 2

Re: E320 intermittent charging - motherboard problem?

2012-10-06, 4:25 AM
Hi Emilia,

Warranty terms and condition varies in different country due to government regulations. So please contact local lenovo and tell them the whole story, also please them to check both machine and AC adaptor if possible.

Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems

T61 + X201i
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop