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3 Posts

02-21-2017

New Zealand

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E430 HDD hardware scan result code - WHD01V002-RM9WHF

2017-02-21, 8:16 AM

Hello

 

Could someone enlighten me on this result code please?

 

 

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4771 Posts

12-11-2015

United States of America

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Re: E430 HDD hardware scan result code - WHD01V002-RM9WHF

2017-02-21, 9:24 AM

That type of error indicates that your hard drive has bad sectors (areas of the hard drive that are damaged and cannot be read or written to properly) and is failing, so you need to immediately backup your important data, create a Windows recovery disk/drive, and plan on replacing the hard drive on your system.   If it is under warranty, open a support ticket with Lenovo, but if not, you can get a shop to install a new drive and and clone it using your existing drive, but do not wait to do so.  

 

You can use the Windows Check Disk utility (chkdsk.exe) to locate the bad sectors and move the data to good sectors, but that is just a stop gap, and in my experience bad sectors will continue to multiply until the drive eventually fails, and in some cases just the action of checking the drive and attempting a repair can cause more damage.

 

Best of luck,

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3 Posts

02-21-2017

New Zealand

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Re: E430 HDD hardware scan result code - WHD01V002-RM9WHF

2017-02-21, 9:41 AM

Thanks a lot for the info! 

I'll start looking for a replacement HDD. Fortunately the system is on the SSD.

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