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ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
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1 Posts

04-15-2019

GB

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E580 Degrading performance and any application freezes the system randomly

2019-04-15, 12:48 PM

Hi, I own a E580 with the following spec:

i7-8550U

16GB RAM

Radeon RX 550

 

Recently I have had huge performance degrading when I use applications or play games, the games I play do use the Radeon graphics however the performance is very dissappointing. As well as the system freezes every so often for about 15 seconds when playing any game of application regardless of age (explorer.exe sometimes crashes too), I have no applications running in the background that causes this. I've owned this laptop for a couple of weeks now and its brand new.

 

I've tried configuring radeon settings but that did nothing.

I've tried uninstalling radeon drivers and software completely which also did nothing.

 

Antivirus has picked up nothing suspecious.

Drivers are up to date.

 

Could this be a hardware issue?

 

Any suggestions are welcome.

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16 Posts

11-03-2018

CZ

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Re: E580 Degrading performance and any application freezes the system randomly

2019-05-02, 12:23 PM

maybe the same problem? https://forums.lenovo.com/t5/ThinkPad-11e-Windows-13-E-and/Thinkpad-E580-Radeon-RX-550-performance-issue/td-p/4181037

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