English Community

ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
All Forum Topics
Options

3 Posts

12-10-2019

NL

2 Signins

24 Page Views

  • Posts: 3
  • Registered: ‎12-10-2019
  • Location: NL
  • Views: 24
  • Message 1 of 15

E595 Esc/Fn Light doesn't turn off

2019-12-10, 17:43 PM

Hello there,

 

I just turned on my new E595, installed windows 10 pro and all the drivers.

But the problem is that the light on the ESC button (which is supposed to show FN Lock) doesn't want to turn off.

 

-I tried pressing ESC + FN , the light doesnt turn off, but the FN Lock is working (on and off)

-Reinstalled the Hotkey driver, still not working.

 

PS: The lights of the other buttons work just fine (Caps lock - Numlock - Mute sound - Mute mic)

 

Any help greatly appreciated.

Reply
Options

176 Posts

07-30-2019

CN

172 Signins

2180 Page Views

  • Posts: 176
  • Registered: ‎07-30-2019
  • Location: CN
  • Views: 2180
  • Message 2 of 15

Re: E595 Esc/Fn Light doesn't turn off

2019-12-11, 2:54 AM

Hi 

I suggest you remove AC adapater and then press power button over 10 seconds to force shutdown system(Please save your files before you shutdown system), then power on system to check it recovers or not.  If not, I suggest you update  BIOS to latest version, download BIOS from Lenovo support.  Thanks!

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e595-type-20nf/downloads/DS539418

 

Reply
Options

3 Posts

12-10-2019

NL

2 Signins

24 Page Views

  • Posts: 3
  • Registered: ‎12-10-2019
  • Location: NL
  • Views: 24
  • Message 3 of 15

Re: E595 Esc/Fn Light doesn't turn off

2019-12-11, 10:38 AM

My BIOS is the latest version.

 

I do not know if I explained myself well.

If i click on any of the following keys, the light on that specific key changes from "on to off" or "off to on"

(Caps Lock - Num Lock - FN + F1 [Mute Sound] - FN + F2 [Mute Mic])

The only key that doesnt change is ESC light, when i click on FN + ESC, the light should change (on or off) but it doesn't.

 

if I go to the BIOS and change FN Sticky Keys to "Enabled" then the light changes but the FN key works only when I press it twice (which I dont want).

So maybe I understand the function of the Light on the ESC key wrong, or is it malfunctioning?

Reply
Options

176 Posts

07-30-2019

CN

172 Signins

2180 Page Views

  • Posts: 176
  • Registered: ‎07-30-2019
  • Location: CN
  • Views: 2180
  • Message 4 of 15

Re: E595 Esc/Fn Light doesn't turn off

2019-12-13, 3:36 AM

Hi 

I understand your issue symptom. 

 

As your check result, after you enabled the Fn sticky function in BIOS setup, the Fn and ESC function behaviors is expected. 

But ESC LED didn't behave as expected when Fn stickly function is disabled.  

 

As only ESC key LED does not behave correctly, so maybe there is some chaos in BIOS or EC,  is current BIOS on system original BIOS you got?  Have you ever updated BIOS by youself?   I suggest your rollback BIOS  to a older version even though it is latest version, that might clean some chaos in BIOS/EC(Please disable BIOS rollback prevention in BIOS setup before your roll back BIOS).

 

And hot key function is required to update PM driver, so also donwload and install latest version power management driver from lenovo support. 

 

Thanks!

 

Reply
Options

1 Posts

04-25-2020

ES

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎04-25-2020
  • Location: ES
  • Views: 5
  • Message 5 of 15

Re:E595 Esc/Fn Light doesn't turn off

2020-04-25, 19:01 PM

Hi, I have a Thinkpad e595 with the same problem, the ESC light doesn't turn on when Y press FN+ESC and I have the latest BIOS installed, is there anyway to solve it?

Reply
Options

1 Posts

08-07-2020

AF

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎08-07-2020
  • Location: AF
  • Views: 0
  • Message 6 of 15

Re:E595 Esc/Fn Light doesn't turn off

2020-08-07, 6:06 AM

lauch the lenovo utility apps and it will start working. i had the same problem with my ideapad gaming 3i. it got solved after i launched the lenovo utility apps

Reply
Options

3 Posts

08-20-2020

GB

4 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎08-20-2020
  • Location: GB
  • Views: 15
  • Message 7 of 15

Re:E595 Esc/Fn Light doesn't turn off

2020-09-06, 12:15 PM

Hi, did you ever get this problem resolved ?, I have the exact same problem on my new legion 5, I have up to date bios, all latest drivers are up to date and I have tried downloading the lenovo utility app, all with no effect, the only thing that stops the ESC light from being ON all the time is if I do a power drain before starting and in that case the light is OFF all of the time, .

 

I am currently deciding whether or not the laptop should be returned as I am worried this issue could lead to further problems as it seems to be something to do with circuitry

Reply
Options

1 Posts

09-08-2020

CO

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎09-08-2020
  • Location: CO
  • Views: 5
  • Message 8 of 15

Re:E595 Esc/Fn Light doesn't turn off

2020-09-08, 6:12 AM

Hello, I'm in your exact same situation. I too have a legion 5, and a from a few days back I can only activate or deactivate the hotkeys from the lenovo vantage taskbar icon. It's very annoying, and it doesn't even let me switch my mic on or off from the hotkey, so I have to use the vantage taskbar thing for that as well. Also, the hotkeys don't notify what they do on screen like they used to, so it's confusing to know whether something is on or off and I have to manually check. It's totally counterproductive. I don't get it, it all used to work okay, I've only had this laptop for two weeks now. It could be some sort of update that screwed us up? Maybe if other legion 5 owners read this we could find out. Hopefully it's just software related and can be fixed with some kind of update.

Reply
Options

1 Posts

09-09-2020

ES

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎09-09-2020
  • Location: ES
  • Views: 5
  • Message 9 of 15

Re:E595 Esc/Fn Light doesn't turn off

2020-09-09, 20:22 PM

hi, I also have a legion 5 and have the same problem, all my other leds work, like the caps lock, and num lock. But my fn lock light sometimes is always on and sometimes it´s always off, but I have no way of controlling it

Reply
Options

Re:E595 Esc/Fn Light doesn't turn off

2020-09-12, 2:20 AM

I have a Legion 5i and same issue.  See my response to link below as it may help for now.

 

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-7th-gen-ESC-Fn-lock-key-light-up-issue/m-p/4538265?page=1#5139150

 

BTW, I contacted support and all they suggested was the hard shutdown and restart which didn't work.  I am on the latest BIOS too.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete