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5 Posts

06-30-2016

United States of America

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Lenovo Thinkpad E545 CD/DVD is not recognized after upgrade to Windows 10

2016-09-04, 17:25 PM

I have a Lenovo Thinkpad E545 that's about 18 months old. Everything has been fine until now. I upgraded from Windows 7 Pro to Windows 10 without a problem. However, I now realize the my CD/DVD player is not working properly. I inserted several different DVDs and CD. I can hear the player spinning as if it's trying to read the disc, but when I check File Explorer, the drive has not been recognized (and no CD or DVD starts). 

 

After doing research, I tried most of the suggestions here: https://support.microsoft.com/en-us/kb/314060 but I was unable to try to "fix registry entries" because I couldn't find Upperfilters and LowerFilters listed. Perhaps that suggestion didn't apply since the suggestion said to remove them. 

 

I checked the BIOS to make sure the DVD was enabled. 

 

Any suggestions would be greatly appreciated. 

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1 Posts

01-17-2017

United States of America

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  • Registered: ‎01-17-2017
  • Location: United States of America
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Re: Lenovo Thinkpad E545 CD/DVD is not recognized after upgrade to Windows 10

2017-01-17, 23:18 PM
This is precisely what I'm going through with my G50-70. (but after a re-install of Windows 10. Did you ever find a solution? I even tried all the suggestions in the link you supplied with the same result as you.

If anyone knows the answer, please let us know. Thanks
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