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3 Posts

09-19-2019

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Mute button light will not turn off! How do I get it to turn off?

2019-09-19, 14:29 PM

The mute button light on my ThinkPad E580 keyboard will not turn off.  It is the F1 key with the speaker with a line through it, next to the Esc key.  When I press the button, it shows the volume on my screen being turned off and on, but the actual light does not ever turn off, even when it shows that the sound is off.  The speakers with with headphones plugged in and with bluetooth earbuds.  I have uninstalled and reinstalled the sound driver - this did not fix it.  I would really like to be able to hear audio from my laptop without having to use headphones.  Does anyone know of a way to fix this?  Thank you!

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176 Posts

07-30-2019

CN

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Re: Mute button light will not turn off! How do I get it to turn off?

2019-09-20, 2:07 AM

Hi 

Probably there is some problem on hotkey driver, not audio driver. 

Could you download hoteky driver from lenovo support and install it to see the result? Thanks!

https://pcsupport.lenovo.com/cn/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e580-type-20ks-20kt/downloads/DS031814

 

2 person found this solution to be helpful.

This helped me too

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3 Posts

09-19-2019

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Re: Mute button light will not turn off! How do I get it to turn off?

2019-09-27, 13:02 PM

That worked!  Thank you SO MUCH!

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1 Posts

12-03-2019

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Re: Mute button light will not turn off! How do I get it to turn off?

2019-12-03, 11:27 AM

Thank you man, you rock!

 

My internal sound did not work anymore on my Lenovo Thinkpad E580. Headphones and bluetooth speakers did work. To fix I did:

- Checked all audio configuration / settings in Windows 10

- Reinstalled all audio drivers

- Reinstall keyboard drivers

- Run the Debian OS installer from USB (i did not proceed to install, I read this possible fix online)

 

Nothing worked. Then I noticed the mute light did not go off, and found this threat and your answer. That fixed it. Thanks a lot!

 

Cheers,

Matthijs

 

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1 Posts

03-06-2020

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Re:Mute button light will not turn off! How do I get it to turn off?

2020-03-06, 21:47 PM

I had same problem and your method help me solved it successfully! Appreciate it!!

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1 Posts

06-08-2020

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  • Message 6 of 19

Re:Mute button light will not turn off! How do I get it to turn off?

2020-06-08, 18:25 PM

Hey there. I installed this driver and it got the light off the mute button, but still no volume....... shows it go up & down and not as muted, but can't get anything to play. 

help please. happened totally suddenly. needed for meetings ! 

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176 Posts

07-30-2019

CN

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  • Message 7 of 19

Re:Mute button light will not turn off! How do I get it to turn off?

2020-06-09, 1:34 AM

Hi 

I guess some problem with your audio driver, please check if any yellow bar in device manager,  go to lenovo support website and download and install the latest audio driver. Thanks!

 

@ LisaGLVG wrote:
 

 

Hey there. I installed this driver and it got the light off the mute button, but still no volume....... shows it go up & down and not as muted, but can't get anything to play. 

help please. happened totally suddenly. needed for meetings ! 

 

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2 Posts

06-18-2020

IE

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  • Message 8 of 19

Re:Mute button light will not turn off! How do I get it to turn off?

2020-06-18, 11:27 AM

Hi there,

I have same problem with the light on the mute Button not turning off, however, the link to hotkey driver download doesn't seem to support Lenovo T450 so is there a different link I can download to resolve this issue?

 

Kind regards,

 

T

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2 Posts

06-18-2020

IE

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  • Message 9 of 19

Re:Mute button light will not turn off! How do I get it to turn off?

2020-06-18, 11:33 AM
PS. No need for reply, I just resolved issue myself :)
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1 Posts

09-20-2020

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  • Message 10 of 19

Re:Mute button light will not turn off! How do I get it to turn off?

2020-09-20, 6:16 AM

Exactly 1 year later this helped me fix my T14.

 

Thank you!

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