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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-11-11, 14:39 PM
 

Andy

 

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-03, 20:34 PM

Just wanted to follow up. Any progress with a new update? We are still seeing issues.

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-04, 1:19 AM

 


 wrote:

Just wanted to follow up. Any progress with a new update? We are still seeing issues.


Hi Nuhgooyen

For“rtuy” symptom, a unexpected "u" came out issue will be fixed by next BIOS, plan to release at the end of Dec. 

 

"rtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuyrtuy"

 

But when pressing serveral keys at almost same time, the beep sound is expected behavior because system EC cannot identify  those key at the same time then it makes a warning beep sound.  

 

Thanks for your understanding!

 

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-04, 16:43 PM

Thank you Davey!

 

How about the issue regarding the key lagginess and character swapping while typing? It is definitely better than before, but the issue is still happening.

 

Is the dev team aware?

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-11, 6:32 AM

Hi Davey,

 

Will the new BIOS make the typos any better?

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-11, 6:59 AM

Hi  Nuhgooyen

I had said"rtyu" will be fixed in next BIOS.

For typos issue, you mean key didn't output as expected sequence, right? Development engineer is still studying if it is able to optimize key scan time more, no clear schedule so far.   Thanks!

 

 

 

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-11, 7:04 AM

Hi Davey,

 

I meant the original issue that I posted about on the first post of this thread. Although the new bios update helped a lot, the typos still happen. But yes, the expected sequence... like "thsi" and "alsot his"

 

I'm glad to see that the dev team is still looking into the issue though. Thank You for the update!

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-18, 16:23 PM

Hi Davey,

 

I just noticed that a BIOS 1.1.1 for this machine was realeased on 12-11-19.  https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e495-type-20ne/downloads/DS539418

 

CHANGES IN THIS RELEASE
 Version 1.11
 
[Important updates]
  Nothing.

[New functions or enhancements]
- Update E-Lable V2.10.2.49.
- Enhance system robustness at post phase.

[Problem fixes]
- Fixed an issue that It cannot be showed repeatedly when typing “-” all the time on the keypad area.

 

Is this the BIOS version you were talking about with the fixes? Also, what does "Enhance system robustness at post phase" exactly mean?

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12-22-2019

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-22, 21:15 PM

I came across the same issue thread on reddit (https://www.reddit.com/r/thinkpad/comments/dn4lmr/lenovo_thinkpad_e495_keyboard_lag_typos_fixed/)

 

--just went to the e495 support page and downloaded the latest BIOS (v11 I beleieve), installed, and the keyboard issue seems to be gone!  It was a pain before because my wpm is >100 and this laptop could not take it...not with the old keyboard/BIOS.  The BIOS update has been terrific.

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12-23-2019

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Re: Thinkpad E495 - Lagging and unresponsive keyboard

2019-12-23, 16:14 PM

Yeah, I am afraid I am still having the typing issue. For instance I stopped typing this sentence about 15 seconds ago and it's still being churned out. 

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