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5 Posts

03-10-2016

Belgium

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Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-13, 11:41 AM

Hi,

First of all sorry for the bad english. It is not my native language.

 

I upgraded my E550 to the new aniversery update from windows 10.

 

And since a couple of days my computer freezes when I'm unplugging my charger

I have to press the power down button to restart it and to get it to work again.

 

When I restart my Laptop the battery is not charging when I my charger is plugged in.

Also when I do that it sometimes creates a BSOD with a message DPC_WATCHDOG_VIOLATION

 

And when all this is over it works fine again.

 

I tried searching for driver updates but I don't find a new version of the charger driver

And I didn't came across other people with the same issue.

 

I also don't see the point in upgrading the BIOS since my laptop (like most) starts in UEFI

 

Kind regards

 

Brecht

 

 

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13 Posts

07-29-2015

Canada

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Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-13, 12:43 PM

Try reading this article pertaining to your "DPC_WATCHDOG_VIOLATION" issue.

 

https://support.microsoft.com/en-ca/kb/2789962

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5 Posts

03-10-2016

Belgium

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Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-13, 13:07 PM
Hi, thanks for the reply.
But in the article it's only for windows 2012 server not windows 10
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13 Posts

07-29-2015

Canada

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Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-14, 16:06 PM

Maybe this one will help instead. 

 

http://www.thewindowsclub.com/dpc_watchdog_violation-blue-screen-in-windows-10

 

Now that message you have, from what I read, is an incompatible driver problem. You need to update the driver. That should fix your problem for the BSOD. I don't know if this will fix your charger problem tho. Should try updating the driver first before you go through the link to try and fix you problem. 

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5 Posts

03-10-2016

Belgium

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  • Message 5 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-14, 17:39 PM

Hi,

 

I tried updating the drivers of the battery in windows but that doesn't seem to help.

Can I download the driver from the lenovo site instead?

If so wich one because I can't seem to find the correct driver

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5 Posts

03-10-2016

Belgium

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  • Posts: 5
  • Registered: ‎03-10-2016
  • Location: Belgium
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  • Message 6 of 6

Re: Thinkpad E550 freezes after unplugging charger windows 10 Aniversary update

2016-08-14, 18:07 PM

Alright I have an update.

 

It still freezes when I unplug my charger but it only happens when it is charged over 95%

If my battery level is under 95% I can plug it in and plug it out however I see fit.

 

Is it possible that the battery level is misconfigured? Or am I looking to far for a solution?

 

 

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