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6 Posts

01-29-2021

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Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-08, 5:50 AM

Ok so i've had the laptop since december now, it's pretty amazing for the price (i have the 4500u with 4+4 gb ram), but i've seen a few benchmarks and stuff with this laptop, and people get like a stable 80+ fps in csgo at 1080p, while i'm randomly ranging from 50 to 90 at 1680x1050 on an external monitor. I did a couple of cinebench runs and the score was very similar to other peoples' results, even after the fourth test in a row. So i'm guessing the problem is in the gpu? Does anyone know what the problem might be here, and how to fix it? Also, does anyone know a free gpu benchmarking software? not sure tho, could be the ram or something.

 
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3675 Posts

08-02-2018

United States of America

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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-08, 13:40 PM

Hello sokolaad123!


Greetings


You can try running the update using the Lenovo Vantage app and install all detected updates especially the BIOS and the GPU driver update.

 

You can check the GPU benchmarking below and you can compare it with the one you have: https://gpu.userbenchmark.com/

 

 


Jwes_Lenovo



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3675 Posts

08-02-2018

United States of America

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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-08, 13:40 PM

Hello sokolaad123!


Greetings


You can try running the update using the Lenovo Vantage app and install all detected updates especially the BIOS and the GPU driver update.

 

You can check the GPU benchmarking below and you can compare it with the one you have: https://gpu.userbenchmark.com/

 

 


Jwes_Lenovo



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6 Posts

01-29-2021

Estonia

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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-09, 9:01 AM

Updated the BIOS, but I didn't see any performance improvements.

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6 Posts

01-29-2021

Estonia

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  • Posts: 6
  • Registered: ‎01-29-2021
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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-09, 9:20 AM

I ran the userbenchmark test, everything was ok, except it says i have 1x8gb of ram, with only 1 slot used. Tbh I haven't actually checked the ram slots when I opened it up to put in another ssd, since there was a metal cover on them ram slots place. Now i also checked task manager and that also says I only have 1 slot used. So I'm guess the solution is to buy an 8gb ram stick?

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3675 Posts

08-02-2018

United States of America

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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-09, 9:27 AM

How about the display driver? You can reinstall it manually from here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e14-gen-2-type-20t6-20t7/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29

 


If done, kindly send a screenshot of the display driver version here?

 

 

 

 

Jwes_Lenovo



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6 Posts

01-29-2021

Estonia

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Re:Thinkpad e14 gen 2 AMD gpu performance issue

2021-04-09, 9:54 AM

The link that you sent me has the 6.14.5.0 driver version, but I checked device manager and I already have the 6.14.7.0 version installed. I'm fairly confident that the performance problem was because my ram was in single channel mode instead of dual channel. Thank you for your help, kind Sir!

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