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13 Posts

12-29-2012

Romania

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  • Message 1 of 9

Windows 8 Pro power state issue

2012-12-29, 14:18 PM

I have a thinkpad Edge 11 notebook with 8Gb of RAM. I installed Windows 8 Pro, with default drivers. Default settings. The power scheme is set to balanced, with default settings.

 

The problem is that, sometimes, the notebook fails to enter the sleep mode. I get this error in event log every time it fails:

 

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 29.12.2012 15:39:59
Event ID: 137
Task Category: None
Level: Error
Keywords: (4)
User: N/A
Computer: LTPE11
Description:
The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>137</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000004</Keywords>
<TimeCreated SystemTime="2012-12-29T13:39:59.168711400Z" />
<EventRecordID>1757</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3736" />
<Channel>System</Channel>
<Computer>LTPE11</Computer>
<Security />
</System>
<EventData>
<Data Name="SleepState">4</Data>
</EventData>
</Event>

 

 

It seems to be a BIOS issue. Is there a fix for this problems? Have any other users of Thinkpad Edge 11 experienced this?

 

Thanks.

 

L.E. Did not have this issue on Windows 7 Pro, my previous OS.

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1302 Posts

12-06-2012

Raleigh, NC

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  • Message 2 of 9

Re: Windows 8 Pro power state issue

2012-12-31, 0:55 AM

Hi, andrei_vr

 

I have done some research and have been unable to find this exact error. It could be a BIOS issue, but it could also be several different things. I would recommend making sure that all your software is up to date. If you have not updated your drivers, then I would recommend downloading ThinkVantage Update Retriever. This utility will search for any and all updates for your system. Hopefully, updated software will help your problem.

 

Good luck, and let me know how it goes

Adam

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6993 Posts

10-29-2009

United States of America

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  • Message 3 of 9

Re: Windows 8 Pro power state issue

2012-12-31, 2:17 AM

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13 Posts

12-29-2012

Romania

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  • Message 4 of 9

Re: Windows 8 Pro power state issue

2013-01-01, 22:59 PM

The problem persists. It is not the error in the system log that worries me but the fact that, randomly, my notebook fails to enter sleep mode when idle. Let me give you in detail what is my setup, maybe it helps:

 

  • Notebook model is ThinkPad Edge 11, machine type 0328-3JG.
  • BIOS version is 86ET32WW (1.16 ), no changes from default settings
  • I installed windows 8 pro with default settings
  • installed all the drivers offered by Lenovo specifically for windows 8
  • Installed all windows 8 updates successfully
  • All the devices in device manager are OK, no unknown devices
  • Power plan is set to Balanced with default settings

The error in the system log appears each time the computer goes to sleep, either because it is idle or because I put it manually (by closing the lid)

 

Manual sleep always works, no problem there

 

Wake from sleep is also OK.

 

The only problem, beside the error in the log, is the fact that, sometimes, automatic sleep after the idle period doesn't happen. And more problematic is the fact that not even "turn off display" action fails to start. And the is very risky for the display, to remain on, full brightness, for a long time, with a static image on it.

 

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17 Posts

01-14-2013

philippines

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  • Message 5 of 9

Re: Windows 8 Pro power state issue

2013-04-29, 1:04 AM

i also experience this problem kernel-power problem using lenovo g470 running win 8 x 64, 4gb ram i3 2nd gen processor and amd radeon graphics

 

everytime my laptop turns idle it reboots with that error.  first i thought video card or touchpad driver might causing it . but when i check event viewer my video card and touch pad running no error.

 

screenshot.jpg

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20 Posts

06-20-2013

New York

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  • Message 6 of 9

Re: Windows 8 Pro power state issue

2013-07-11, 16:17 PM
Any solutions to this annoying problem? I have it on my Ideapad Y510P and get a few per day, not always related to Sleep.
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1 Posts

07-15-2013

Finland

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  • Message 7 of 9

Re: Windows 8 Pro power state issue

2013-07-15, 19:15 PM

Same problem here too. I got Kernel-power event 137 every time when laptop goes to sleep. 

I have clean install of Windws 8 and proper drivers from Lenovo.

My laptop is Lenovo B590 model: 6731

 

- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <EventID>137</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000004</Keywords>
  <TimeCreated SystemTime="2013-07-15T16:01:17.090561100Z" />
  <EventRecordID>992</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="5732" />
  <Channel>System</Channel>
  <Computer>Lenovo</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="SleepState">4</Data>
  </EventData>
  </Event>

 

 

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57 Posts

12-30-2012

France

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  • Message 8 of 9

Re: Windows 8 Pro power state issue

2013-09-24, 6:50 AM

Also on 8.1

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13 Posts

12-29-2012

Romania

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  • Message 9 of 9

Re: Windows 8 Pro power state issue

2013-10-06, 5:02 AM

I just moved to Windows 8.1 Pro (MSDN release). The problem is still there.

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