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billybear
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Posts: 12
Registered: ‎04-28-2010
Location: Manchester
Views: 1,149
Message 1 of 7

Battery Problems

Hi I have had an AMD ThinkPad Edge 13 for around 2 months now. Today I have had an error message at boot saying my battery is not an official Lenovo battery and comes up with a warning in the battery icon. The laptop is plugged in, but isn't charging over 78%. Anyone know what is going on?

billybear
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Posts: 12
Registered: ‎04-28-2010
Location: Manchester
Views: 1,131
Message 2 of 7

Re: Battery Problems

Just an update. I pulled out my AC adapter and it went to standby Smiley Sad

 

Battery condition status is showing as good.

Dan_W
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Posts: 4
Registered: ‎06-21-2010
Location: London
Views: 1,087
Message 3 of 7

Re: Battery Problems

Hi,

 

I've had exactly the same message on two occassions since having AMD Edge 13. The first time it happened, the very first time I charged the battery, I removed the it then put it back in and the 'error' dissapeared.

 

The second time occurred a month or so later. It seemed to occur when the battery was put on charge from a very low (sub 10%) level. I unplugged the mains and replaced it again a few moments later and the message dissapeared again.

 

I've some discomfort in ignoring this error message - it clearly shouldn't be happening, but I figured it may be something to do with charging from a very low capacity - maybe a software fault, rather than the hardware (battery).

billybear
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Posts: 12
Registered: ‎04-28-2010
Location: Manchester
Views: 1,063
Message 4 of 7

Re: Battery Problems

Thanks that worked. I must concur your comments that it is most worrying that this is happening.

Dan_W
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Posts: 4
Registered: ‎06-21-2010
Location: London
Views: 1,045
Message 5 of 7

Re: Battery Problems

A timely thread. I'm now working off-site (so no charger to unplug and put back again) and I've got the error again. maybe this is more frequent than I first thought.

 

Not good.

Leighton
Serial Port
Posts: 16
Registered: ‎06-04-2010
Location: South Africa
Views: 1,026
Message 6 of 7

Re: Battery Problems

Hi Guys,

 

I beleive that I have seen this in another thread. The link is below: There is an update that should fix this problem.

 

http://forums.lenovo.com/t5/ThinkPad-Edge/Edge-battery-issue/m-p/225996#M331

 

Have a look in the driver section.

 

All the Best,

 

Leighton

Dan_W
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Posts: 4
Registered: ‎06-21-2010
Location: London
Views: 993
Message 7 of 7

Re: Battery Problems

Fantastic. Thank you very much.

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